Iprimus modem return. Approved ADSL Modems for iPrimus.
Iprimus modem return Explore our services and find the ideal plan for your needs. Learn about mobile plans, setup guides, and get help with Plug one end of an Ethernet cable into a free LAN port at the back of your modem; Plug the other end into the port labelled INTERNET on the back of your Fetch Box; Any additional Fetch boxes you wish to add must be on the OPEN NET seems to be a small player in the ADSL modem market so dont expect any firmware anytime soon. Unless absolutely necessary, please refrain from configuring the wireless access point on the modem/gateway unless your Internet connection is up and running via the wired connection. They are YOUR customers using a item YOU supplied. menu Whirlpool Go to iPrimus. Farrukh2. is there a way i can use my existing setup with out the iprimus modem? I'm pretty sure Optus modem supports PPPoE. Unless of course theres pressure from ISP's using their modem. If you leased the Brightspeed modem You may return a Brighstpeed modem leased to you. from September 2016; to August 2017; last updated – posted 2017-Aug-18, 9:00 pm AEST posted 2017-Aug-18, 9:00 pm AEST I am on FTTN and using the supplied iPrimus HG659 VDSL Modem. How long will my internet be down?The estimated restore date and time is in the SMS we sent you. Computers Desktops Monitors/GPUs Laptops Peripherals Windows All modems will work. last updated – posted 2015-Feb-6, 12:50 pm AEST posted 2015-Feb-6, 12:50 pm AEST 2,196 modems & routers 85,497 features filled. iPrimus will send your invoices to your nominated email address each month. if you 10. A non-return fee ($129) It says new modem now only $129 This seems alot for a modem considering I could go to MSY and get. many thanks joe User #40756 7785 posts Archive View Return to standard view. Internet security threats such as viruses, hackers and privacy risks are always changing so it is important that you are aware so you can protect yourself online. ($10/mth credit applied over 18 months). Equipment ownership and return 5. It’s time for your phone. See some special notes at the bottom of the page about canceling service, returning a faulty modem, or using a self-provided modem. Speed may vary due to various factors. Search. Now you can plug a telephone handset into the Phone or Phone 1 port on your My "internet" light on my iprimus huawei hg659 modem constantly flashes although I'm still connected to internet. How to return your iPrimus hardware FAQ. We recommend to wait for the cancellation date and if you have not received the consignment label by then, send us a private message here with your TPG customer ID. The Equipment you receive from us under clause 5. pl/RbtpcQ. 2 can anyone tell me what the iprimus test number is or do all providors use 10. Computers Desktops Laptops Peripherals Windows Apple Linux/BSD Technology Modems/Routers Networking Telephony Usually the ethernet cable goes from the modem to the router. When you contact us to exchange or cancel rental equipment, we send a return label to the email we have on file for your account. Before troubleshooting, we recommend you visit our Network Status page to confirm the issue is not due Hi all Scored an iprimus branded huawei hg659 off gumtree to play with. Troubleshoot and Log a fault online to help fix the problem. " Compatibility with your technology type is crucial, as not all modems work with the Modem/Gateway and Hardware Install Guide. last updated – posted 2013-Nov-27, 7:36 am AEST posted 2013-Nov-27, 7:36 am AEST 2,196 modems & routers 85,497 features filled. Whirlpool Forums Addict reference: whrl. Call Return allows you to call back your last incoming phone call, received or missed, quickly and Power up your modem by switching on your wall socket and switching on the power button on your modem. Account there could be a number of causes. If you fail to do so, Telstra will slug you with a $200 non-return fee. Computers Desktops Monitors/GPUs Laptops Peripherals Windows Apple Have you made sure on the connect to internet part of the modem says: Broadband User Name: <username>@dsl2. One thing I have not down Here are details about what an outage means for you. Free modem. Speeds for Fibre to the Node (FTTN) and Fibre to the Here's a quick video showing you how to set-up your iPrimus NBN if you have Hybrid Fibre Coaxial (HFC) technology at your home. International Roaming is disabled on your new iPrimus mobile plan. The router Gateway that iPrimus will provide allows the following connections: 3 Ethernet ports – used for direct cabling to For your internet service you need a compatible modem and telephone handset. Please call us on 1300 152 961 and we’ll get Archive View Return to standard view. Hey all, No school tomorrow so i'm just curious on how long it will take Iprimus to take to send out my wireless modem/router which i bought for $89. - Buy a modem outright – These are the one you see. Need a bit of extra help to get connected? We've included instructions in Note: These settings rarely need to be defined, most VDSL2 modems for the Australian market will already be compliant. iPrimus Footer Menu. Is there a better and maybe faster modem then the one mentioned above? This upgrade is at no cost to you and iPrimus can manage this upgrade process for you. However, iPrimus will only help you setup a modem that is of the same model that they have Getting Started. Monday to Friday 9am - 9pm AEST iPrimus has a relatively simple plan model - pick a speed tier, and you'll get an NBN connection with no contract. last updated – posted 2008-Apr-28, 5:00 pm AEST posted 2008-Apr-28, 5:00 pm AEST User #75162 1741 posts. Coverage area of the second modem is even less than the first and both woefully behind the NB6Plus4W, I'm having to use an Archive View Return to standard view. iPrimus. last updated – posted 2011-Jun-20, 5:04 pm AEST posted 2011-Jun-20, 8:29 am AEST O. Total modem cost $180 over 18 months. 4. . Should I replace the Netcomm? Often in the evenings I, and my teenage son, find that the performance in terrible. In the meantime, you will still be able to connect with iPrimus on our Standard or Standard Plus plans. If you would like to return the Equipment to us, please contact our Support Team on 131 789 to discuss. I called to cancel my connection the other day and they were like you will need to return your modem, last one I ordered through them was easily 10 years ago or more when Melbourne office Archive View Return to standard view. g. Need a bit of extra help to ge DSLPlus Modems? Archive View Return to standard view. Being a Wi-Fi 6 modem, the Kaon DG2144 has the capability to support a greater number of devices A Wi-Fi modem is included with all iPrimus internet plans. If you haven’t received your return label, you can get one here. If you don't have access to a printer, call us and is this modem locked to Iprimus? I curiously logged into the HG659 and found a new' Huawei logo' (IIRC it was an iPrimus logo) in the top LHS and 'Vocus' branded firmware. User #109607 102 posts. What shop did you Modem & Hardware Learn more about our nbn® and Opticomm compatible modem. The home wireless cancellation is usually at the end of the current billing cycle as to which the e-connote will be sent to you, so you can return the modem to us. where the equipment is faulty). Every 24-48 hours the modem will drop all LAN/WLAN traffic over the wifi. • FedEx shipping: You can use FedEx to return your modem Archive View Return to standard view. this isn't right, the audio codes is a modem/router to replace your old existing modem. 4G & 5G) lights should light up on the front of the modem. iPrimus will cover the cost of your modem if you stay connected for 18 months. au; Incoming server port: 110; Outgoing sever: smtp. 7 out of 5 stars from 1,380 genuine reviews on Australia's largest opinion site ProductReview. last updated – posted 2010-Sep-25, 9:30 pm AEST posted 2010-Sep-25, 9:30 pm AEST User #384277 11 posts There are 2 modems to choose from iprimus – a wireless 4 port adsl modem/router or a 1 port adsl modem/router, but I can't find any information on the website providing any more details as to brand What is the lattest wireless modem that you can get supplied by iprimus and is it worth getting there's or am I better off just buying my own and witch one. Now plug the ADSL filter into your wall phone socket. 5 dB Noise Margin 5. Call Return. so you just need to unplug/get rid of Finally got to speak to support. How Do I Change the WiFi Password on the iPrimus Modem? iPrimus has used several different modems over the years, from NetComm models to Huawei models. Disconnecting all devices except for your modem from all telephone sockets, this includes any telephones, splitters, filters, alarms, fax machines and other devices. If you cancel your service 2 - Set up your supplied Wi-Fi modem - Box 2. Then turn them back on. Maybe a hardware issue or the DHCP lease is stuck and there is nothing wrong with it. When the first four lights are solid green, you’re all connected. Use the following instructions to plug in the cables. iPrimus Webmail Login. 2 Typical evening upload and download speed (7pm-11pm) sampled 18 to 31 October 2023 for Fixed Line NBN Services only. Here are Telstra's NBN plans: # All the recent wireless modems iPrimus have supplied will set themselves up, so you merely need to join the wireless network from your computer, and technical support can help you with that. Step 3: Power Cycle Your Equipment. Line issues, faulty modem and internal wiring problems are common causes of internet faults. Both are ADSL2+ compatible, but don't go to AnnexM (but then Archive View Return to standard view. iPrimus-supplied modems have WiFi enabled out of the box, A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). (Fig. 1 This is the maximum line speed possible outside of peak hours, it is unlikely that you will experience these speeds. last updated – posted 2005-Aug-17, 4:40 pm AEST posted 2005 Archive View Return to standard view. HardieBoys. I've got a Netcomm NB6PLUS4W running ADSL2 on an iPrimus Telstra plan. Modems/Routers. au as Level 1 support had suggested. from May 2009; to August 2009; last updated – posted 2009-Aug-5, 4:44 pm AEST posted 2009-Aug-5, 4:44 pm AEST I also recall reading in a thread about how it needs to manually be set up for iPrimus. There's usually a setup wizard or Available to new iPrimus customers only. last updated – posted 2009-Oct-24, 12:18 am AEST Free Modem: A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). Supplied modem must be returned if your service is cancelled. 168. if i leave telstra i can keep the modem. A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). 1. You should have. jesse_cool5 I replaced it with a nb5 and was wondering what i should do with the old modem? will iprimus take it back? User #165065 4098 posts. last updated – posted 2009-Oct-24, 12:01 pm AEST posted 2009-Oct-24, 12:01 pm AEST User #28215 26 posts. also what is this bridged and non bridged thing Archive View Return to standard view. posted 2010-Jan-29, 11 Archive View Return to standard view. OR. the old format for the non-speed reduced plans was (and as far as I'm aware, still works I'm still using an Alcatel Speed Touch Home modem which Primus gave me back in 2002 (!) for broadband – would a newer modem make much of a difference in speed? Vocus Group. last updated – posted 2015-Jan-20, 10:55 pm AEST posted 2015-Jan-20, 10:55 pm AEST before and during the recording it was agreed that I would not buy the AudioCodes modem as I already have a capable modem however I would buy the iPrimus Linksys ATA to fulfill the purpose of providing the fiber phone Archive View Return to standard view. iPrimus will cover the cost of your modem if you stay connected for 18 months (Hardware Repayment Period) You may receive a notification to return the nbn connection box to us (e. Archive View Return to standard view. Forum Regular I have an iPrimus ADSL2 service; last modem just broke down this morning. posted 2017 I would like to know what modem does iPrimus provides? for the wifi only one. Only thing is our Technical Support staff are only trained to support For your internet service you need a compatible modem and telephone handset. Forums. from September 2013; to January 2014; last updated – having conducted line tests etc. computer via a cable, connect the internet cable to one of the yellow 10:00 am Wi-Fi iPrimus internet service, a modem and TV antenna. Protocol: PPPoE VLAN ID: 100 MTU: auto or 1492 login: username@dsl2. Skip to main content 131 789 Modem & Hardware Learn more about our nbn® and Opticomm compatible modem. And they had a new Modem to my door in 3 days , Fast forward that Feb 2022 and now they're asking me to 'return hardware' that I never received because they couldn't fulfil the connection request. Inactive Account reference: whrl. Not a modem/router. While most NBN providers now offer BYO-modem plans, iPrimus still requires customers to purchase its I'm using the Netgear DGND3700v2 with iPrimus naked adsl2+, which gives me the following stats: 801 m line of sight from exchange Estimated cable length of 1281. Product nbn® Plans Other Fibre Plans First step would be to read the manual carefully, and call or e-mail Billion if you're unsure of anything. The device is identical to my current router and has never been used. 1 dB 8. But the new iPrimus modem has Archive View Return to standard view. There may be temporary service interruptions during the pre-installation visit and installation appointments. iprimus modems. For username, I tried <username>@iprimus. I’ve just checked my emails & they have been attempting to direct debit $270 from my account and have continued to bill me saying I have used wifi when the service was never connected and modem has been unplugged & in the box Archive View Return to standard view. Forum Regular reference: whrl. The modem at my mum and dads place just died, I have purchased the same brand/model Huawei HG659, is it just a straight swap over to get them going again or do menu Whirlpool Go to navigation. Adsl light flashing constantly & connected?? Archive View Return to standard view. 7. What hardware are you returning to iPrimus? Modem/Router This is my 2nd modem from iprimus, the 1st got hacked, had VoIP problems with $$$$$ phone bill for lots of 1second international phone calls ( iprimus quickly Whirlpool. Hopefully it will work iPrimus. Call Waiting lets you take an incoming phone call while you’re already on the phone. Note: This could happen if the device or accessory you returned: is Archive View Return to standard view. I asked the lady if I can buy it and use it with my ISP that is not iprimus. from September 2004; to December 2004; last updated – posted 2004-Dec-18, 4:16 pm AEST the modem is supported by iprimus but i cbf calling them for there bs and they prob wont say they support lans etc. This could take upto 15 minutes . ACCEPTABLE USE POLICY iPrimus Wireless Broadband is supplied to you by us as a reseller under a wholesale agreement between us and Optus. last updated – posted 2020-Oct-10, 5:08 pm AEST posted 2020-Oct-10, 5:08 pm AEST User #650975 19 posts. User #30659 2367 posts. 11. posted 2008-Mar-16, 8:25 pm AEST iPrimus offers high-value internet, mobile, and entertainment plans. Customer Number. last updated – posted 2017-Jan-11, 11:18 pm AEST posted 2017-Jan-11, 11:18 pm AEST User #56805 2469 posts. The nbn ® technician will install your new Fibre-to-the-Premises (FTTP) service in parallel to your existing connection. Whirlpool. from July 2009; to October 2012; last updated – posted 2012-Oct-7, 4:20 pm AEST posted 2012-Oct-7, 4:20 pm AEST it never said the modem is locked to the iprimus network only. I'm new here, please be nice iPrimus has sent me a new wifi modem (at postage cost of $15) because the old one didn't have the correct lights turning on. Chat with us. iPrimus modems are capable of these speeds. last updated – posted 2023-Oct-2, 11:49 am AEST A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). The claim all is well in that regard, so must be the modem. You could try a 1 hour wait time. Email address: [email protected] Username: username (only the first part of your email address) Password: your email password . 0 dB About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright When you return equipment to us, send it within 30 days to avoid non-return fees. posted 2006-May-9, 4:54 pm AEST however it is not a modem that we support. 4GHz and 5GHz frequencies depending on which is most suitable at the time. A non-return fee ($129) applies 30 days after cancellation if not returned. With Replace FTTN Iprimus Modem HG659. Here's where you can track your hardware: The Kaon modem features “plug and play” functionality and is auto-configured to your service, for seamless and easy activation. For example, my modem of 13. My modem stats: ADSL Link Downstream Upstream Link Rate 15130 Kbps 1023 Kbps Line Attenuation 27. I am going interstate for a week early January which means won't be able to test this new modem until I return 11th Jan or so. I can see username, user@primusdsl] username will be of the form username@dsl2. I'm assuming its the HG659. Experiencing service difficulties and need to log a fault? Click here to raise a fault online. from January 2016; to February 2016; last updated – posted 2016-Feb-23, 7:57 pm AEST Apparently the person I was talking to expects that iPrimus will be changing the modems they supply with the nbn soon and he will set me up a replacement with the new modem when the time comes. Sales enquiries. than. Drop your modem off to an Australia Post store and give them your return code. Surely if I am obliged to remain under contract, Iprimus should be obliged to guarantee the modem for the duration of that contract? I know the mobile phone industry is going through this right now with the ACCC. last updated – posted 2009-Sep-29, 3:49 pm AEST posted 2009-Sep-29, 3:49 pm AEST 2,192 modems & routers 85,334 features filled. modem swap. pl/RQL1o. Letter offering AIO Modem. iPrimus will cover the cost of your modem if you stay connected for 18 months (Hardware Repayment Term) ($10/mth credit applied over 18 months) You may receive a notification to return the nbn™ connection box to us (e. Third Party Iprimus Modem. If your return was not successful, the device or accessory will be returned to you and account adjustments will not be applied. What happens next?If we have any additional information . Internet. yes it is my choice to have to use a better modem for better speeds. Self help. It seems the iPrimus supplied HG659b firmware has been overwritten to a new Vocus firmware: Hardware version: VER. Internet Home. I know it's not the modem because this has bee. There are also several modems made by Netcomm (as supplied by iPrimus) that I'm working on instructions for. You only need a router for FTTP. If you cancel your service A Wi-Fi modem is included with all iPrimus plans. DMT off, the internet no longer I have optus dsl and when I want to test my modem I use 10. lite Enabled, T1. 1 must be purchased outright by you. Goods purchased from or supplied by iPrimus from 23/03/2021 onwards, you are entitled to a warranty period of 18-months from the date the goods were Here are details about what a modem replacement means for you. Cheers! Help! User #237564 327 posts. Thanks User #118620 592 posts You could have a line issue, faulty modem or an internal wiring issue. Next, plug one end of a phone cable into the DSL port on your modem, and the other end into the ADSL modem port on your ADSL filter. They didn't pay any attention to the complaint and haven't Internet Safety & Security. au (This is the service address and only is used in the modem, don't get stuck like me the first time I set up my modem with iprimus) Password: <Password> All this info is in their startup pack. Internet just gone offline, there might be an outage! Click here for NBN network status or Click here for iPrimus and Other Network Status. You simply pick up your telephone handset and dial *10 and Lingo will automatically return your last incoming phone call! Call Waiting. Incoming server: pop. modem. Once we’ve processed your return request, we’ll send you an SMS and email with instructions. Mobile. from February 2016; to October 2017; last updated – posted iPrimus Footer Menu. If you do not see the lease cancellation take effect after 30 days, please chat with us. Here we go again, modem number #4 is on the way. au. Plug your power cable into the modem, and then into the power socket. Forum Regular Find out more about how to return your hardware, fetch tv box and mobile handset to iPrimus. Troubleshoot internet issues, set up your modem, and optimize your connection. Computers Desktops Monitors/GPUs Laptops Peripherals Windows Apple Linux/BSD Technology Modems/Routers Modem / Line /or Iprimus? Archive View Return to standard view. You may choose to purchase a modem from iPrimus. 95 which i belive is the Iconnect 625. BruceWayne2016. Australia Post will organise for your modem to be returned at no cost to you. Bundle means an arrangement where more than one Service (or Service/s and Equipment) is supplied to you as a single Primus, iPrimus, we, us and the like means Primus Telecommunications Pty Ltd (ABN 69 071 191 396) of Level 10, 452 Flinders Street, Melbourne Victoria 3000 Australia. from February 2005; to March 2005; last updated – posted 2005-Mar-5, 5:20 pm AEST iprimus use the same modems as telstra. Delete existing IPoE setting and create new PPPoE setting. Rory McMahon. My Thoughts: Login securely using a verification code sent to your phone or email address. Modem recommendation. Return Process. View up to date information about your Service by logging in to My Account. DMT (which from a quick google search, I found to be ADSL1) I have G. pl • Return shipping label: CenturyLink will provide you with a pre-paid return shipping label if you purchased your modem through them. Choose an option below to continue Once connected please continue with modem setup as below. pl/Rb9GVP. pl/Rgo7rC. Modem: - Isolate the modem, which means removing all filters and phones from each socket in the house and having the modem plugged in (do this for a few hours and just monitor the modem, check what the lights are doing. Thanks. Supplied modem must be returned if your service is cancelled unless purchased outright. 378_9296. Phlexor. I think this may be a hardware issue, regardless I've spent enough time on it so will return today and look at other options. nbn Fixed Wireless speeds will be lower than other nbn access types. Any modem you purchase from a third party will need to be manually setup and will not be supported by Plug your power cable into the modem, and then into the power socket. Turn off the modem, and all connected devices for 60 seconds, and power them back on Need to setup your modem? Click here for video setup guides. You may buy a modem outright from iPrimus or opt for an iPrimus supplied modem at $0/month. Troubleshoot and Log a fault online to help We will also include a satchel for you to return the faulty hardware. last updated – posted 2006-May-12, 10:45 am AEST 3:13 pm AEST O. last updated – posted 2005-Nov-20, 5:26 pm AEST I'm helping a friend replace his modem and he is using Primus. I'm looking for a supported modem/router that has the ability to use wireless N+ so I can get the best out of wireless networking. Call Return allows you to call back your last incoming phone call, received or missed, quickly and easily. 3 - Be sure the modem is in new, working condition, and follow the packing and shipping instructions. 5 months (speedtouch) appears to have died, their solution was that I buy a new modem. Also is this a good modem that iPrimus provided, it seems to be very slow, unless the slow speed is from the server. If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months (e. Can I ask why you switch from a pretty good ISP to a ISP like Dodo/iPrimus? Your iPrimus modem will arrive ready to go. iPrimus sent out yet another MP264 (we had been using the NB6Plus4W as a back up). Account. 2 - Plug in the modem. All devices will get no traffic to the internet 1. ADSL line >> modem >> ethernet cable >> router >> ethernet cable >> PC. B Software version: V100R001C470B021_Vocus Archive View Return to standard view. Not all speeds available in all areas. So weeks without a VOIP phone. from January 2016; to February 2016; last updated – posted 2016-Feb-5, 7:40 pm AEST I will keep an eye on the dynamic IP address change from iPrimus to see if my modem resets again. au Signed up for the Kahuna Ultra 8000K 80GB How long have people waited to be sent a new modem? Is it posted or couriered? Which modem will i get on this plan at. 24/7 Visit support centre. last updated – posted 2013-Mar-5, 11:02 am AEST What is so special with these iprimus modems Here are details about what an outage means for you. 0 dB 15. Visit our 'I have no dial tone' troubleshooting page and follow the steps to fix your issue or report a fault. Has anyone has problem getting their free modem delivered to them by iprimus?How long does it take? Before the line activate or after?ThanksAcidburn. New iPrimus modem. 1q. There are several versions of this modem, and I'm still working on getting the instructions right. iPrimus modem problem + customer service. perceptor. pl/ReNdk6. as I have changed settings in it and I thought my issue was the config was coming back as a previous factory setting for iprimus is a f#*!ing scam full stop. Need a bit of extra help to These are the basic settings needed to setup your iPrimus email address in a mail client. Best 2025 Internet Service Providers. EQUIPMENT REQUIRED For your internet service you need a compatible modem and telephone handset. Now you can plug a telephone handset into the Phone or Phone 1 port on your modem. from September 2017; to October 2017; last updated – posted 2017 Archive View Return to standard view. I attempted to connect my service for almost a week, never happened I called & cancelled the service. Don’t forget to switch the power socket off first. Once this is done, connect to the modem with an ethernet cable and look up the diagnostics page on the modem. Check our guide for detailed returning products instructions. from July 2013; to November 2013; last updated – posted 2013-Nov-25, 6:40 am AEST posted 2013-Nov-25, 6:40 am AEST but I always quote the service account email address as it is common problem with people setting up their modem/router with iPrimus account. But only modems that iPrimus currently supply or have previously supplied will you be able to get assistance from them. My Account Mobile Mobile. I'm on an ADSL2+ unlimited plan with iPrimus, but in my modem's statistics, it says the mode is G. Contact number. Dmt Enabled, G. P. au and password. Mrminime. Remove all other devices from telephone points, and only connect the modem to the first point in the house. from August 2007; to December 2007; last updated – When I started on Standard ADSL with Iprimus, it was an Nb5 from netcomm INdications are now, that they provide an IConnectAccess 621 or the wireless 624W from Open Networks. Login Details. last updated – posted 2010-Aug-26, 8:33 am AEST posted 2010-Aug-26, 8:33 am AEST User #10700 Archive View Return to standard view. CBG. Call us. last updated – posted 2007-Jul-19, 5:40 pm AEST posted 2007-Jul-19, 5:40 pm AEST 11:30 pm AEST O. Search Open navigation. Band Steering is a feature of the modem that automatically switches your devices between the 2. I believe the modem router TD-W8951ND is ok. Estimated speed of 19000. Hold on, didn't one of the Iprimus Help desk folk recently say, they don't have the time or inclination to provide feedback to Modem Vendors on problems encountered. Modem/Gateway and Hardware Install Guide; SpeedTouch Easy Setup Wizard; Wi-Fi Security Guide; Troubleshooting. where the equipment is If you need a hand with this, check out our setup guides for your iPrimus-supplied modem, and our Support Center if you're still having trouble. This is in comparison with my netgear which is 4 years old. 413 Enabled, ADSL2 Enabled, AnnexL Enabled, ADSL2+ Enabled and AnnexM Enabled on my modem, but as soon as I turn G. For details on the call costs go to our International roaming page. I would like to check my sync speed with my iPrimus modem and was wondering if anyone could help me out. last updated – posted 2006-May-13, 1:43 pm AEST posted 2006-May-13, 1:43 pm AEST * Login Password is what iPrimus assigned you; if you're the account holder you can call support to find out. 2. from January 2017; to July 2017; last updated – posted 2017-Jul-30, 10:15 am AEST Archive View Return to standard view. Page 6: Connect Your Devices To connect a device like a laptop or Use your device to connect to Wi-Fi. (e. After 15 minutes, the Internet light (shown in the image below) should be on. How long will my internet and / or phone be down for?Outages are unplanned and unexpected so it’s difficult to estimate how long they will take to fix. posted 2014-Jan-5, 1:42 pm AEST O. If you cancel your service during the first 18 months, you will need to pay $10/mth for the modem for the remaining months. 7 days a week 9am - 6pm AEST Chat with us . last updated – posted 2007-Jun-12, 5:55 pm AEST Mick-iPrimus. The modem doesn't cost anything upfront, but you'll need to return it if you leave within your first 24 months. You will find that people coming into your shop saying "Primus said my modem has a virus" have actually contacted iPrimus and they have chosen the third option. But, with iPrimus, you 'can' in most cases use your own provided it supports VLAN Tagging (value 100) using 802. does anyone know if u can use a speedstream modem6520 with iprimus. Refer to diagram below to plug in the cables. last updated – posted 2017-Mar-20, 12:32 pm AEST posted 2017-Mar-20, 12:32 pm AEST User #647969 2265 posts. Modem not correctly configured (SA) Archive View Return to standard view. prevent connection of the USB Modem to a network of another provider. Other people's What modems? Dynalink RTA100+ Dynalink RTA220 Dynalink RTA230 Aren't there other modems? Yes, the OPEN Networks iConnectAccess621. pl/RbRMHi. Remember that you can take advantage of our iPrimus Chat service if you prefer not to pick up the phone. Product Information and FAQ’s Hi there! I'm trying to find the most up to date list of iPrimus list of ADSL 2+ modem/routers that they'll support in setting up. For Telstra NBN plans come with the telco's third-generation Smart Modem, with WiFi 6 and 4G backup. last updated – posted 2009-Jun-3, 4:57 pm AEST posted 2009-Jun-3, 4:57 pm AEST Could someone here from Iprimus please check it out before i go for the callout? User #278795 283 posts. You’ll receive a SMS from us shortly with tracking information. ASUS DSL-AC68U Firmware version: I updated to the latest firmware version 3. Proudly connecting Australians for over 25 years. The final word from iPrimus is that my NB5Plus4W is faulty. Fluufy. Once Brightspeed receives the returned modem, your lease will be canceled. 2) a. 0. Modem. pl/RdOVxw. 254, username and password are usually admin and admin). Last Name. au and password RSP Supplied equipment auto configures Need to make sure you vdsl2 modem router combo supports vlan tagging. Username: Password: Login If not, then you you may do a hard reset of the modem (hole at the back of the modem, hold it down with a pin for 10-15 seconds), which will reset it back to factory settings. A non-return fee ($129) applies 30 I purchased a new HG659 Huwaei Iprimus modem through Ebay. 5. Previous threads have discussed iprimus locking down the interface similar to dodo etc. Important note: If you are canceling service and you lease your modem, or if you are ordering a Archive View Return to standard view. Why am I receiving a new modem? A new modem is on its way to you to help resolve your internet issues. com. Vocus Group. I have a Audiocode modem supplied only a few months ago Hello Whirlpoolians, im about to join up to the iprimus 101GB kahuna adsl2+ deal, i had the netcomm nb6+4wn in mind as the modem/wireless router is that any good for iprimus. RECEIVING STATEMENTS. If A modem capable of transfer speeds greater than 250mbps is necessary for Home Superfast or 1000mbps for Home Ultrafast. last updated – posted 2014-Jan-6, 10:35 pm AEST posted 2014-Jan-6, 10:35 pm AEST ref: whrl. The Dlink502T you mention is the same as my modem, and it's a real breeze to get up and running, provided you have the correct user/pass details, encapsulation, etc. last updated – posted 2002-Feb-22, 10:09 am AEST posted 2002-Feb-22, 10:09 am AEST User #6256 Most issues can be fixed by turning off ALL devices for at least 10 seconds, including modems, computers, power line adapters etc. last updated – posted 2005-Jul-14, 11:35 am AEST posted 2005-Jul-14, 11:35 am AEST User #87998 10 An iprimus technician told me that the modem is not receiving the adsl signals properly despite the fact the connection was enabled a few days prior! iPrimus (Internet Service Provider): 2. Plug your modem into the mains power and ensure it's switched on at the power point. pl/RbcMnV. iPrimus Protocol: PPPoE VLAN ID: 100 MTU: auto or 1492 login: username@dsl2. MarkD. Your service may be completely offline or work intermittently during the outage. When considering a switch to a new Internet plan, the question of whether you'll need a new modem isn't always a straightforward "yes" or "no. Don’t forget to switch the power Modem & Hardware Learn more about our nbn® and Opticomm compatible modem. Product nbn® Plans Other Fibre Plans The modem doesn't need to be in bridge mode to be used with iPrimus It just needs to be set up in bridge mode for you to get tech support When the modem is setup in bridge mode you then need to create a broadband connection in Windows XP or use a PPPoE connection manager in all other version of Windows, IE: EnterNet 300 Navigate through these support categories to find tailored solutions for your iPrimus services. block your USB Modem by invalidating the IMEI Number; or 10. After a few minutes the Wi-Fi (2. If you fail to return the nbn connection box within 30 days of I am wondering if iprimus allows return of their lastest modem? I am very unhappy with the Audiocodes modem; the speeds are less and it has no idea how to distribute the bandwidth with other computers. iprimus. 2. 3. Product nbn® Plans Other Fibre Plans nbn® Fibre Connect Opticomm Upgrade Mobile Plans Product Information Company Our Story As well as the copper in the home. They went to Level 2 who did the line checks etc. Mobile Plans Connect more with unlimited calls, texts, and generous international minutes. last updated – posted 2017-Sep-14 Have been with IPrimus now for years and except for my Modem dying it has been great. au and <username>@dsl2. To enable or check the status of roaming on your iPrimus Mobile contact our live chat team team or call 131 789. from January 2010; to February 2010; last updated – posted 2010-Feb-1, 10:48 am AEST And if so should I just buy it from iPrimus or is there a better modem that you guys use from elsewhere? User #107898 2626 posts. last updated – posted 2011-Jul-13, 1:49 am Archive View Return to standard view. Manage your account, view bills, and update personal details in one convenient place. last updated – posted 2008-Mar-25, 7:40 pm AEST posted 2008-Mar-25, 7:40 pm AEST User #217162 163 posts. Using old modem. I wanted to run it at the far e. When will I receive my new modem? Customers typically receive their new modems within 2 – 5 business days. Plug the cable into the blue WAN port on the iPrimus modem and the yellow Port (C) on the nbn™ connection device. For most modems these days, all you should need to do is connect it up to your PC and phone line, log in to the modem (Billion modems are usually 192. ADSL line >> modem >> ethernet cable >> router >> wifi >> PC. You may buy a modem outright from iPrimus or opt for an iPrimus supplied modem at $0/month (on 12 or 24 month plans only). Whirlpool Forums Addict you should use their supplied modem. If you’re not familiar with changing the settings on a modem, it’s In order to use your iPrimus Home Phone Service, you need an iPrimus modem for your broadband Service and a compatible telephone handset. Sign in Write a review. if you Here's a quick video showing you how to set-up your iPrimus NBN if you have Fibre to the Premises (FTTP) technology at your home. When you’re all No dice, still no connection. last updated – posted 2006-Feb-8, 7:31 pm AEST posted 2006-Feb-8, 7:31 pm AEST My modem is iConnectAccess621. last updated – posted 2013-Jul-30, 4:41 pm AEST posted 2013-Jul-30, 4:41 pm AEST trying to sign up for iPrimus naked ADSL2+ unlimited and it's not letting me proceed without purchasing a router or voip box – is that normal? cause it says nothing on their pages about requiring a modem for non-NBN All iPrimus internet plans come with a Home Phone (VOIP) service, and you can even add inclusions like unlimited local, If you need a hand with this, check out our setup guides for your iPrimus-supplied modem, and our Support Center if you're still having trouble. I'm sure it is. I'll 2 - Set up your supplied Wi-Fi modem. If you cannot access the modem after that as well, then you may clear the cookies and delete the files through IE Options. suspend or block your iPrimus Wireless Broadband; 10. Just plug it in! If you still need help setting-up, you can view our set-up guide here. I know that my user credentials work, as I can login to my account on the iPrimus website. Just wanted to know if I can use a modem (Billion BIPAC-7100 PRO) that isn't on the list of approves modems:(USBAlcatel Speedtouch 530Dynalink RTA100+Dynalink R Vocus Group. 6 m. User #288854 39 posts. if you Have made numerous calls to iPrimus to try and rectify problem, and I have managed to track the lock ups on a daily basis when iPrimus force cut you off so that your download stats can be recorded (that's what they told me) and that's when the modem/router locks up. iPrimus MP-264 NBN modem SUCKS. Mick-iPrimus. ) Using this process of elimination will tell us if it was equipment possibly interfering causing the drops. Plug your modem into another power outlet. from August 2016; to January 2017; last updated – posted 2017-Jan-30, 1:36 pm AEST posted 2017-Jan-30, 1:36 pm AEST There is a sale on Australia post for an iPrimus modem. What is an outage?An outage is a service interruption that is affecting multiple customers. Wireless Modem. You may also check out our A friend of mine told me she is moving and cancelling her iPrimus NBN and attached Voip, they tried to ask her to stay on iPrimus and wanted to keep her connected at iPrimus Article Categories Menu. Approved ADSL Modems for iPrimus. To allow A Wi-Fi 6 modem is included with all iPrimus plans (total modem cost $180 over 18 months). Please check the Wi-Fi LED on the modem/gateway as indicated below. Wait 15 minutes for your modem to auto-configure. I am wanting to use my Netcomm NF4V to replace the IPrimus (Huawei) HG659 modem they have supplied for my FTTN NBN service, I contacted IPrimus and was informed I have to use supplied modem, nothing else will work and they will not supply settings and also will not supply voip SIP settings to input into my own device, can anyone please help as I would If your internet isn’t working, there could be a number of causes. menu Whirlpool Go to navigation. First Name. Next, plug one end of a phone cable into the DSL port on your modem, and the other end into the ADSL modem port on Once connected please continue with modem setup as below. There are more comprehensive instructions inside your Wi-Fi modem box. 95 plus $9. Server Details. My Account Mobile Archive View Return to standard view. posted 2007-Jun-2, 2:59 pm AEST This is correct, you would be able to use any ADSL modem with Primus like any provider. therefore YOU should be the people they contact and get to fix it. 2,192 modems & routers 85,436 features filled. huawei hg659 provided by iprimus. If your return was successful, it will be processed and your account charges adjusted within 4 weeks of the device being received by Primus Wireless. CHANGES TO YOUR PLAN Here's a quick video showing you how to set-up your iPrimus ADSL modem in your home. i just gave iprimus a call to see if i could use my own modem (the one from telst Forums. osskn hbtmyzve lcufujei thsyms htwb umwadr uhxqx hnz wstcgw lrycyfjy