Xfinity hotspot not working reddit. A family member has the Xfinity Internet connection.

Xfinity hotspot not working reddit There is a location where the XFINITY wifi will not connect on two different Android phones. Thank you! Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. The Xfinity Now Hotspot does not work in Ann Arbor Michigan, it shows an ip error so I would like to know if it is a failure of my device or it is… (3a) On your Laptop you'll need to connect & authenticate to the 5Ghz Xfinity HotSpot using your own Comcast account information. We understand wifi on demand no longer exist. We have made changes to keep employees safe so response and call times may be longer than usual. Please help! Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. A subreddit primarily dedicated to asking questions and/or discussing experiences with Comcast. Jul 18, 2023 · Xfinitywifi hotspot at [Edited: "Personal Information"] has stopped working. Hello all of my other devices are connected to xfinitywifi and running well except for my PS4. It works in every room except my room for some reason. I’ve spent over 3 hours on the phone with tech support with absolutely no results. I don't know why it might matter but I'll guess it's depending on where you are for each certificate maybe. I changed password too and still the same. Everything I am working on will hang, lag, or disconnect and say it’s waiting for a connection. Having the Ring 2 on the xfinity network would not count toward your data usage. I have used these hotspots for a few years with no major issues and don't recall updating anything, so I'm not sure whats caused it. -I also have a built in Wifi adapter, connected to an xfinitywifi hotspot. This past week (Monday, I think), it stopped working. But they both appear on my iPhone and PS4. You can post for technical support, advice, or just to vent about how you feel Comcast did you wrong. Anger and frustration. This app is great in a pinch and it’s free to Xfinity Internet customers. 5 hour, keep getting disconnected and connected with new agent. I currently use xfinity hotspot as my main internet. My work building has an xfinity hotspot on it that I use for my personal devices that can't connect to our work network. It still is not working. About two days ago the hotspot just vanished.  It still shows available as net work to use. The number one reason I can see that this is happening is if the Xfinity hotspots you're trying to connect to are either down or not part of our Hotspot network. And they were able to connect. the problem of is when he tries to connect to a hotspot using his Comcast Xfinity customer info paying for the right level of service, instead of connecting to the hotspot it just directs to a page saying "Xfinity WiFi On Demand is no longer available" even though he's not trying to use wifi on demand. In addition, if you ever find your internet down and need to connect while we make repairs or troubleshoot with you, you can also download the Xfinity WiFi Hotspot app to look for a location to connect. 211 to 3. Thank you for taking the time to reach out to our community here on Reddit, u/Pretend-Cattle2960. A family member has the Xfinity Internet connection. It’s worked for more than a year with no issues at all but the past day it’s stopped working in my room. Chat online with 4 agents within 1. I'm not an Xfinity mobile customer (only home Internet) but I have the hotspot certificates installed on my phone so I can use them when I need to while out and about. You do not have to give it notification access or location access. go into the Settings app Settings -> Apps -> Special App Access -> Wi-Fi Control -> Hotspots Turn on the setting called "Allow app to control Wi-Fi" to give the Xfinity Hotspot app permission to with the Wi-Fi settings. I tried downloading the hotspot app. Yesterday morning, it randomly stopped working, and won't let us connect. Im signed into Xfinity App. I thought xfinity was having some kind of outage but it’s been so long I’m starting to think that’s not it. Using an iPhone 11 Pro Max. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. wifi. I perform the steps (clicked on the remove button and the confirmation dialogue and I get a message saying the device is removed), but the device still shows up on the list. Thank you, u/tnnt7612!Can you please try the following. However, I travel a lot for work, and usually rely on the Xfinity public hot spots when I am not at home to use the internet. My understanding is that XFINITY is the more secure option so I plan on using that. Xfinity then (from that box) sends 2 wifi signals. K. Is this not working like normal for most people? I usually use the local WiFi with normal non-hot-spot logins or just use my cellphone if I’m in a pinch though. iOS 16. I have tried everything. net as domain and if it fails open the Xfinity hotspot app and download all of the updates right before you try to connect. But that thread was 3 years ago. 1) after using it in repeater mode. There is theft but it is by Xfinity - not the college kid. When I go to the myXfinity website called "Xfinity WiFi Hotspot Connected Devices", I am no longer able to remove attached devices. That network usually works fine. You may have change settings on the Xfinity hotspot to get it connected. This happens from time to time and usually corrects itself within a day or two. Initially i was able to connect to an xfinity hotspot and it worked fine, after like an hour its just completely stopped working. 6 I do not think it’s because it’s not close enough. This will NOT work unless you've an account, or access to an account's credentials. If it’s not wifi click on hotspot and try the same steps. I tried changing my password to my xfinity account but I’m still logged in on the device. My neighbor has a xfinity router, my dad has an account, and it has been working great for me for the past year. I was trying all day yesterday since 6 am and today and it connected a few times for like 15 mins or less and then turned off. Hello! Ever since I got my new iPhone 13 I have not been able to connect to Hotspots. I can't help you there. __My end goal: -Have the xfinitywifi guest hotspot active and broadcasting from my modem. It does this when I try any unsecured xfinitywifi but also the XFINITY with the password. true. The problem is also present on another laptop. Hello, I want to remove a device from my hotspot connected devices and it is not working. First connect your phone to the network and turn your Hotspot on and connect that way so you have internet access. Im not sure if its something with the phone, becuase my old phone did it just fine. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I have it enable, and it even tried to disable it then re-enable it again but it still does… I found the solution I downgraded the firmware from 3. Any update on when this might be fixed? There are some xfinity hotspots I can jump on for network access. *1 Run the app once. This is key, and thank you for providing this detail: I'm also not able to access router(192. I’ve tried all of the rookie tricks like forgetting the network, deleting the xfinity password from my phone, shutting my iPhone off and turning it back on, and I’ve tried the xfinity hotspot app and that doesn’t work either. -Be able to connect more than 5 guest devices to the xfinity wifi hotspot. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. aaa. . Because like I said in the original post, I am able to connect my computer and my tv to the xfinity wifi. From there you just sign into xfinitywifi on your computer (make sure your PS5 is not currently connected to xfinitywifi) and should get the normal prompt when you try to use the internet that makes you login to your xfinity account. 0. I'm pretty sure it's just a box that needs to be ticked in their back end, but there's a decent chance some lower-tier CS doesn't know how to do it, or possibly doesn't have access. When you say you used Xfinity WiFi, it's not clear whether that was from an Xfinity hotspot or from the house's Xfinity modem WiFi. Any update on when this might be fixed? May 31, 2022 · The public wifi hotspot in an area I frequent stopped working for all of my devices. That will be the way to the web browser. 4 GHz and 5 GHz networks can help getting older devices connected. My DPC3941T modem is not broadcasting the public hotspot. But I really only purchased the hotspot for my PS4. Anyway to get through this? Also: I do not have a router I have been connected to the xfinitywifi hotspot for 2 years now. If you have questions about your services, we're here to answer them. I have the basic 200 mbps package and can use the XFINITY hotspots. Posted by u/[Deleted Account] - 2 votes and 3 comments The thing is I don't have a xfinity modem with hotspot. Fished DNS, deleted server/network interface files in my System Configuration folder, and downloaded xfinity “profiles” in an effort to connect to the hotspot. If you don’t see that keep backing out and try again to connect to the hotspot until you see authentication. I checked to see if the Xfi hotspot is still in my area and it is! I’m not sure why it is suddenly not connecting but some help will be greatly appreciated. . I am not sure if all packages allow access. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. In the wifi settings I see XFINITY and xfinitywifi. Was working fine till about a couple weeks ago and I can no longer connect to it, it just buffers but no goes no where. Still not working. If you used data on the modem's WiFi, you used that house's data towards its cap. Hotspot that doesn't work, or suddenly quits working, isn't that rare on Boost. I am trying to connect my Samsung Smart TV to an available XFINITY hotspot but I am unable to. On iPhones you should be able to click the little (i) on the Xfinity hotspot in the list and turn off "Auto-Join". It is not appearing on the “Wifi Network” screen at all. Posted by u/destravous - 17 votes and 22 comments The wifi in my AirBNB is horrible, so I have been using an xfinitywifi hotspot which I can reach from my AirBNB. I called in twice to xfinity and both techs said they resolved the issue and it would be working within an hour. (the router gives off a free internet hotspot, more info on it is here) The way xfinitywifi hotpot works, is you connect to the unsecured AP "xfinitywifi", then you have to sign with your xfinity account on a web browser to gain access to the internet. It used to work. Spoke with 2 agents at CS for 2 hours and visited the store for 1 hour, assistant manager don't understand why that happen and can not help me. After making that change please go back into the Xfinity Hotspot app and "Reset" Currently paying for hotspot pass with xfinity. Been an Comcast/Xfinity customer for 25 years. But once you've successfully authenticated, you should have full access to the internet. My old laptop and my phone still see xfinity in the available network lists and can connect, but the new laptop simply doesn't show the xfinity network at all. Most people that Xfinity runs a hot spot off from don't even know it is happening. I was using a public hotspot last night "XFINITY" Today it can still connect but does not have internet. Last week there was a large outage for the whole area due to weather that required multiple crane trucks out and about to fix it. These hot spots are only created when a person with comcast uses one of comcast's routers. It was giving me an error saying Connected with no internet on my phone and thought maybe the office wifi is acting up. Not sure if I'm missing something here, but is there a trick to being able to connect to the hotspot when I need to open the xfinity app to accept the login? The moment I need to open the xfinity app to approve my xfinity login request, the captive. My laptop however, will not load the log in page. I use xfinity hotspot wifi at my apartment. I do use xfinitywifi hotspot when I go travel but I notice on my account there were devices connected I'm unaware of on my account. But when I attempt to log in, because my home internet plan tier doesn't fit the requirements for hotspot access, it won't let me continue. Have tried deleting internet cache and cookies along with data. Is there something different that can be tried? 15 votes, 59 comments. There is an XFinity hotspot that I use every day for remote work and this issue started a couple a weeks ago. There is a removal option but the device does not go away. Today, however, that does not seem to be the case. I’m beyond frustrated with this. Our community is your official source on Reddit for help with Xfinity services. I noticed this yesterday at work where I usually connect to the office wifi through the xfinitywifi hotspot. Where I can connect to the hotspots and the wifi icon stays illuminated but the actual connection keeps dropping every 2 minutes or so. I must have had this set up at some point through some old method, because after I "forgot" the old XFINITY and Xfinitywifi network, the XFINITY network popped back on to my wifi network screen with a "Connected Via Hotspots" description, and immediately started working without issue. I reset the PS4 network. Steps to make it work: Download the Xfinity Wifi Hotspots app from the Google Play Store. I know the hotspot is active and working because I have other devices connected. The laptop (as well as my PS3) shows all networks in the area and xfinitywifi or XFINITY does not appear as an option, even though I'm connected to xfinitywifi with my iPhone and PS4 at that exact moment. My weekly hotspot pass has stopped working and when I go to check the issue on the Xfinity page it takes me to a page where I must activate a pass… Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I hate having to type credentials, but the few times I’ve selected Xfinity and I wasn’t at home, it just worked like any other hotspot. It still shows available as net work to use. PEAP didn't work, TTLS setting did. 168. The internet is still not coming through. Then go to your ps5 messages and send google. It shows on the network list but I am not able to provide login credentials to connect to it. When I connect, message under the wifi label says "No internet connection". Advice appreciated. There’s some suggestion that splitting the WiFi into separate names for the 2. I can connect, but it just says no internet. I have been using a specific public xfinity hotspot to work for 2 years without issue. My girlfriend and I have been using an "Xfinitywifi" Hotspot from our apartment for about 8 months now, and it's been working fine. I waited a few days to see if the issue would resolve itself but that’s obviously not the case since it’s been 5 days now. I’m signed in everywhere on your 3 apps. When I do connect to a hotspot I can only access Xfinity’s website and nothing else. com to any of your friends. While we don't have a way to remotely troubleshoot a public hotspot, you can try things like restarting your devices, clearing cache and cookies, or if possible, moving closer to the hotspot to see if that helps. These phones are able to connect to XFINITY hotspots at… Premium I actually managed to accidentally get this working right now. I am working in a temporary office and have been using my home xfinity account to use the public xfinity hotspot. apple. I took a fresh look at this again. Feb 24, 2025 · Hi. Hi I recently moved from Seattle, WA to Austin Texas and it seems like my xfinity hotspots don’t show up on my iPhone my macbook or on my ps5. Once it fails, go to the messages and click on the link there. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. comcast. But I got a new laptop and it doesn't see the xfinity network. When I try to connect, it would show that there is wifi, but take forever to connect and fail to connect or say "No internet connection". Turning off TS confirms that the hotspot itself is working. try - secure. I can connect to every hotspot available except for the one in my apartment building which has three bars. 200 and it worked apparently there is something going on with the newest firmwares and hotspots so if anyone is having the same problem try to go to the official Gli net site and download the oldest firmware hopefully it helps !!! Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. For over a year and a half I have had many guests and family in my home use the xfinitywifi and XFINITY Xfinity WiFi Home Hotspot connections with their own Comcast logins in lieu of them connecting to my personal home xfinity wifi private network. My phone is logged in and still working, as well as my boyfriends laptop. After you click on it go to your iPhone and click on I think it was wifi and you’ll see your ps5 pop up. 1. I also tried downloading the ios security profile. However, the hotspot has either quit working or gotten so weak my devices can't connect. So if I can not use it then that was a total waste. While the computer recognizes the hotspot and has full signal strength and connects. Then go back into network and connect to the Hotspot of wifi you want to connect to in my case was xfinity Hotspot. This time it has been over a week. For immediate assistance, check out the Xfinity Assistant. 1 I still see xfinitywifi (open/public) and both devices work on that one both with or without the comcast Hotspots app. Normally that works quite nicely. However, when I am home (about 3-4 miles away from my work location), I am able to get internet connectivity on the xfinitywifi hotspot at that location. Won't even do a manual connect. Any suggestion as how to get the personal hotspot to work on my iPhone 8. Can xfinity reset hotspots because it claims to be working on their map. O. Some Plex settings come up on my iPad w/ iOS 14. And it says I should remove any I don't recognize. Recently while out working, I tried connecting to the XFINITY wifi network with my username and password. The… Hi all, I have a question regarding XFINITY wifi. At work, I normally use our "xfinitywifi" hotspot on my phone, with Tailscale connected. Since then, I can see the xfinitywifi network, it has full bars, I am able to join it, but then I am unable to access the internet. I am an xfinity customer, and I have the service with my modem and router at home. As of 4/6 I can't connect to xfinitywifi or XFINITY - the wifi hotspots at my work. It says authentication click on that. When I got home, I tried it again and same thing happens. I have an Xfinity account in good standing. 6) won’t connect. Stopped in an Xfinity store to try to get the issue resolved, was told to "use the all lowercase hotspot, not the all uppercase" hotspot. We need the certificate this app will install. I was too busy with work things to troubleshoot it this week, but I tried to connect each day and it did not work all week. 1 and Health comes up on my iPhone w/ iOS 14. I am moving away and plan on using their account to access XFINITY hotspot. 13. Here is one I found for windows 10, although I used this one since I have a macbook (and it didn't work perfectly). There is an open xfinity hotpsot but that only connects without internet. Go figure that right when I begin to work from home, my MacBook Pro (running high Sierra version 10. My account is valid and says I have time… Our community is your official source on Reddit for help with Xfinity services. This is so frustrating. I have the Xfinity hotspot app, Im signed into it. com wifi popup login prompt closes and I get disconnected from the wifi network. Another thought In areas where comcast limits how much you can download, without incurring extra costs, hotspot usage does not contribute to your data consumption. I am trying to connect both on a Samsung s10e phone and Samsung galaxy tab A8. Don't worry about pinning it to the side. I had success sending a message with a link to someone, anyone -- Google doesn't seem to work anymore so perhaps Bing, seems to work fine, but it shouldn't matter -- then try and fail to connect to Xfinity Wifi. I just saw the Xfinity hotspot on my console a few months ago now it has completely disappeared. Neither xfinitywifi or XFINITY is showing up on my laptop at all. If I connect to the hotspot, I lose all connectivity. Also I have had multiple people come over to see if the xfinity would show up on their WiFi list and it did. For 2 months, it has worked perfectly. Xfinity wifi hotspot connected but running slow and most web pages will not load New Post - Tech Support I have xfinity in my apartment, but use the apartments xfinity wifi hotspot (the frees one) when I am outside waiting for a bus or in the laundry room and ever since they did maintenance on the line and knocked out all services two nights Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Getting off the hotspot confirms that TS is working. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. qaacca ahlichr mlo jnh wgq qytxx ydxm yju hrg oqbxx taysm wshdgww tgvey qkaqlgl jdty