Windows hello will not setup. Press Windows key + R together from the keyboard.

Windows hello will not setup Click Get Started at the bottom of the prompt. I don´t want to set up Hello, I´m the only user. Confirm your current password or PIN. Jan 11, 2022 · After upgraded to Win 11 23H2, suddenly, Start menu was started to not working, then Settings > Accounts and some other pages are started to not working…. As for your problem, you can try the following steps to see if they can solve your problem: Please try to delete all the previously set PINs in the Settings > Account > Sign-in Options > PIN, and then check the situation according to the Sep 25, 2024 · Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. Disclaimer: If you are going to modify BIOS Settings, please back up all your personal files first to ensure you do not lose data. A “Windows Hello setup” prompt should appear. ' as mentioned Jul 19, 2024 · How to Set up and Use Windows Hello on Windows 10 and 11 Having a secure password is crucial, especially in these times. dat” files from the folder in step 2. Here’s a step-by-step guide to help you troubleshoot the issue: 1. Oct 8, 2024 · Hi all, I have set the Intune enrollment option to "Not Configured" to apply a more granular Windows Hello for Business policy using Identity Protection. For us to provide better assistance, we would need you answer the following questions: What is the make and model of the device where you are trying to set up the Windows Hello PIN? Feb 24, 2025 · Sign-in options and settings are not working: Deleting the contents of the NGC folder: Open up your File Explorer and enter this URL C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Dec 15, 2024 · Hello, I have an identical issue with the Samsung Galaxy Book 4 Edge. Jul 6, 2024 · If you are unable to cancel & restart the Windows Hello Facial Recognition setup in Windows 11/10, you can follow the instructions outlined below to resolve the issue. Open the Services pane and stop the Biometrics service. Choose a Biometric Option: Face Recognition: Click on Set up under Face Recognition. Nov 3, 2024 · windows hello face not installed and fingerprint not installed and not get sign in and face recoginition not working and sound is also low This thread is locked. " I've tried setting a new pin for a month now and I've tried Deleting the NGC folder but it still doesn't work. Apr 18, 2023 · To set up Windows Hello Face on Windows 11, open Settings > Accounts > Sign-in options, and click “Set up” on the “Facial recognition (Windows Hello)” setting, click “Get started,” confirm authentication, position your face for the scan, and click “Close. 3) Check the Windows Biometrics service: Press Windows Logo Key + R to open the Run dialog box, type services. a. If this does not work it is recommended to try uninstalling the update. inf) still installed. There is no option to do anything other than the two options described, Windows Hello or PIN, and pin does nothing. If it is not set up, choose Setup and complete set up. msc" and press "enter" to open the service. Copy and paste the . How do I get rid of Windows 10 Hello? If you previously set up a Windows Hello authentication but no longer want it – right-click Start Menu and select Settings. If you can't proceed to next method. Please try below methods to diagnose the issue. This will save you from downloading a new build (if available). I tried reinstall of driver and also tried with updating driver software nothing works. after doing "Set up" ->"Get Started" . "We couldn't find a camera compatible with Windows Hello Face. It must be a leftover from Windows 10. At this point, you can re-enroll your Windows Hello. I have successfully set and deployed this policy to a test user. 7-Wait for the setup program to check for the available free Dec 23, 2016 · Hello, To troubleshoot your concern with using Windows Hello on your device, kindly provide us back the information from the questions below: Were there any updates installed prior to experiencing the issue? Aug 17, 2022 · I've tried setting up a new pin but then it says "Something Went Wrong We weren't able to set up your PIN. Open the Run dialog box by pressing the Windows key and the R key together. Here is my problem; This message pops up every time after starting my PC. Check Device Compatibility: Ensure your camera is compatible with Windows Hello. Dec 1, 2024 · If the driver is not installed automatically, you can install it manually. com) Other method is that we can also create a New User Account, and from there set up PIN on this user. Right-click on it, and then select “ Start” from the list that appears. msc to open services, select windows biometric services from the left column, right-click it and click Stop. I have restarted and updated my software Feb 25, 2024 · Hello, Based on the video, please try setting up a local administrator account and try setting up a PIN in that account, and see whether the issue persists. Conclusion. I will help you on this. I've tried every solutions recommended to fix them but all failed! Then, I've re-install Windows 11 23H2 on the current Windows (not a fresh install because of the softwares installed)… Oct 29, 2023 · 1 Open Settings, and click/tap on the Accounts icon. Fix-4 Turn Biometrics ON (For Windows Pro users Only) 1. Can you still log in using the password? If you can, you can try removing the PIN from settings, set up the PIN again, and add face Jan 4, 2020 · The fingerprint setup worked fine as part of the initial computer setup, but about a week later the fingerprint stopped logging in so I deleted the old fingerprints in Windows Hello and tried to setup new ones. Click the Setup button. Something may have caused it to be turned off or otherwise fail. It just flashes forever and I guess the process freezes until windows is restarted. msc, and hit Dec 4, 2024 · This has been asked about 1,000 times. Close Windows Hello, and then try going through the setup again. " There's an old version of the Windows Hello Face Software Device (HelloFace. Press Windows key + R together from the keyboard. May 11, 2022 · The windows face recognition recently stopped working. Finally, click on the Windows Hello sign-in option you want to get rid of, then click Remove and follow the steps to complete the process. Repeat this process twice. Restart the biometric service. Press the Win + X keys, and then choose Settings. This is i tried to activate Windows Hello: I am in the Sign in options field and click on "Set up" Face recognition : Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. Jan 7, 2023 · Computer Configuration > Administrative Templates > Windows Components > Windows Hello for Business > Use Windows Hello for Business. Well that is gone now and still no facial recognition. Setting a PIN is mandatory because it acts as a backup option for situations when the facial recognition or fingerprint sensor may fail to work. 0x80090036: User canceled an interactive dialog. I go to the setup hello page and I press get started, the camera turns on, I can see my face on the screen but its not scanning. - Likewise, under FingerPrint > Select remove and setup your FingerPrint again. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. 3. User is asked to try again. I log into the PC using a PIN, even though Windows Hello says I need to set it up (so I can't change it). Mar 19, 2019 · If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the upgrade process, Windows Hello may fail to perform. However, when I hit the "Get Started" key in the setup of the fingerprint the key disappears and nothing happens. Once your face is recorded, click the Close button to complete the setup. Also, I try to redo the windows hello set up my IR light for the camera comes on but no picture on the screen. This was fine. Feb 10, 2025 · Using Windows Hello (Fingerprint, PIN) for faster authentication. Enable "Turn on convenience PIN sign-in" using Group Policy. Try removing existing face recognition configuration and then set it up again. 60Ghz. Click on "Accounts" and then click on "Sign-in options". 4. The "delete" button is not available in Hello or pin set up so that solution doesn´t work. Look into the camera to create a facial recognition profile of your face. These are you system Specs Jan 31, 2025 · Option 1. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. It will freeze Nov 11, 2021 · Hello gypsyman58, Thank you for your response. Fingerprint Recognition: Choose “Fingerprint recognition (Windows Hello)” if your device supports a fingerprint sensor. Nov 28, 2024 · Hello MananOza, I am Ramya. Run Windows Hello Troubleshooter Jan 10, 2025 · Reconfigure Windows Hello: Set up Windows Hello again, ensuring to follow each prompt carefully. 175. I can't seem to add Windows hello to the camera's privacy settings. Jun 9, 2021 · Hello from a warm and sunny Costa Rica. Jan 3, 2023 · Here are all possible fixes working for Hello Face recognition, based on helping in many of these cases. On the third start, Windows should enter the Automatic Repair Jan 16, 2025 · If all of the above steps are successful, you can try resetting the Windows Hello for Business PIN on the affected device. This just started happening after the most recent Microsoft update. Sometimes, updates can fix underlying issues. This fixed the camera app but not Windows Hello. Windows Hello uses a PIN as a fallback authentication method, so you have to set up a PIN before adding other methods. 0x801C0003: User isn't authorized to enroll. Go to Start > Settings > Accounts > Sign-in options 2. Dec 11, 2020 · Restart your computer for the changes to take effect then check if Windows Hello is now working. However, issues may arise that hinder its performance. Sign out of Windows (microsoft. Still not sure why Windows Hello, doesn't work under 24H2 as did under 23H2. The Register modification: Type Regedit and hit the Enter key. Oct 20, 2019 · hi, when trying to register my fingerprint and it asks me for a pin, it will not show the dialog box where it asks me to make a pin. We have never had any issue using the Godaddy Microsoft account before however this windows set up skipped the Hello screen so not password was set up. 1 Uninstall the feature. Jan 2, 2025 · 2) Reset Windows Hello settings: Open Settings, select Accounts > Sign-in Options, and under Windows Hello Facial Recognition, select Delete. Check Windows Hello for Business deployment state: Confirm that the deployment state of WHfB is properly set in Intune. The external camera works fine otherwise and is used as the default. Aug 11, 2016 · Hello setup not able to recognize the IR camera on Dell Inspiron 13 5000 (camera does start though as I can see the indicator light). Jul 18, 2024 · Ensure your Windows is up to date. My issue with Windows Hello is the following: every time I turn on the computer, a notification warns me that Windows Hello is not set up. I removed my face data from Windows Hello and tried to set it up again. Using Driver Store Explorer, I deleted all versions of the driver and restarted the computer. b. Nov 6, 2018 · Windows Hello set up is not working. My device is was working fine. dat file. Now, write gpedit. Go to Settings > Accounts > Sign-in Options. Whenever I try to use it, the system shows me "Something went wrong on our end. Select the feature, then click Uninstall and follow the prompts to complete the removal. Delete the old database: Still in Windows Explorer, go back to C:\Windows\System32\WinBioDatabase. Hello, thanks for your feedback here about your issue, it seems that your Windows hello is working abnormally. Initial set up did not offer the option to do passwordless log in or Windows Hello Click on Facial recognition (Windows Hello) and then click the Set up button. Thank you Kim Oct 2, 2024 · The main issue I think with PCI drivers is that this relates to an internal WiFi5 card that I am not using as I have an external WiFi 6 device. Press Win + R, type Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. You can try again, or skip this step and set up a new PIN later. Press Win+R to open the Run dialog box, type services. Aug 30, 2017 · The issue you're experiencing with setting up Windows Hello PIN might be due to a variety of reasons, and that is what we are going to find out. Dec 25, 2024 · Windows Hello is not picking up external camera. This means apps that require Windows Hello are not functional saying no biometric setup is done. Check if the user has permission to perform the operation . msc and press Jul 29, 2024 · Updating the drivers will also help when Logitech Brio Windows Hello is not working in Windows 11 after an update, as reported by many. Nov 6, 2019 · since mid last year, windows hello will not set up, it says 'this option is currently unavailable - click to learn more' when clicked, it says 'something went wrong. Should I check the Group Policy on my Domain Jan 4, 2025 · You will see several options for signing in with Windows Hello: Face recognition (Windows Hello Face), Fingerprint recognition (Windows Hello Fingerprint), and PIN (Windows Hello PIN). To fix that, try to update the corresponding drivers: Learn how to sign into your PC with Windows Hello using a PIN, facial recognition, or fingerprint. Method 2: Using Group policy settings if you have Windows 10 Pro installed. May 16, 2020 · Hello, I would like to sign into my PC with Windows Hello using my laptop's fingerprint sensor. In short, it says they are both incorrect when we just used them to login on our own PCs. Jan 5, 2025 · On the Optional Features page, scroll down and find the feature called Windows Hello Face (Windows Hello includes facial and fingerprint recognition by default). - Under PIN, Click Remove and setup again. I apologize for the inconvenience caused. Learn how to troubleshoot Windows Hello sign in issues, error messages, or facial recognition. 5-Select "Not right now". First of all, thank you for sharing the information, if the camera itself is normal, then it might be Windows hello service abnormality, you can refer to the following steps to fix it: 1. Apr 6, 2024 · Windows Hello. Mar 28, 2021 · 1. Click on Accept in the license terms dialog. However logged into Windows the OS considers for some reason that Windows Hello is not setup. How can I resolve this? Hey, So I'm using a Surface Laptop 2 for the past 3 years, and in these 3 years, I've tried multiple times to setup Windows Hello. my OS build is 18362. In some cases, if the deployment state is set to "Blocked," users may not be prompted for a PIN. Then click Accounts -> Sign-in options. Method 5: Create an Entry in Regedit to allow PIN Logon Make sure to create a backup of your Registry since the steps involve registry modification: Dec 30, 2023 · It is a Nexigo Hellocam (highly rated on Amazon). Dec 8, 2016 · I did use Windows Hello for a time and switched to another sing-in-option (Picture) later, now i want to get back to the windows hello-sign-in option again, but it isnt working to activate this option for an unknown reason. 0x801C000E: Registration quota reached. However, when the test… Aug 7, 2024 · Open Windows Explorer and navigate to C:\Windows\System32\WinBioDatabase. Download the latest driver from your laptop manufacturer's website or the fingerprint sensor manufacturer's website and follow the installation instructions. Jun 14, 2018 · When I go to Setting up my Fingerprint to the windows hello. Welcome to the Microsoft Community. You can vote as helpful, but you cannot reply or subscribe to this thread. Can someone please advice me what to do. I get two messages: 1. Run the System File Checker Utility scan. Sorry for the inconvenience. This will start the Windows Hello setup wizard, click Get Started to begin. To set up Windows Hello on your PC, you need to set up a PIN first. Windows Hello facial recognition is a powerful tool designed to enhance security and streamline user convenience in Windows 11. Now whenever I try to set it up, it says "Sorry something went wrong. ***Post moved by the moderator to the appropriate forum category. The camera does not appear to turn on. Feb 12, 2025 · If you still cannot set the PIN after connecting to the Internet, you can restart the Windows Hello service as follows: 1. - Restart your computer. Make sure the "Use Windows Hello for Business" policy is either Not Configured or Enabled. I am curious as to how I can enable it. Under "Windows Hello PIN", click on "I forgot my PIN". Type Windows Hello in the Search bar. In the Windows Hello PIN section, remove your existing PIN. Windows Hello will scan your Face and ask you to either move closer or further back to improve the recognition. Select Windows Hello PIN. IT is not responding properly. Find the TPM Jan 20, 2025 · Hello Wouter Brouwers, Thanks for reaching out here in the Microsoft Answers Community. Feb 15, 2025 · Facial Recognition: Select “Facial recognition (Windows Hello)” and follow the instructions to set up your face with an infrared camera. After the restart, go to settings > Accounts > Sign in options > Setup Windows Hello Facial recognition again. Restart your computer and as soon as the Windows logo appears, press and hold the power button to force a shutdown. I could only fix it by enabling windows administrator account in safe mode command prompt > create new account with administrator> back up old account > use new account from now on because old account Jan 27, 2025 · 1. Now, I am trying to setup the Hello PIN first time and getting the following error: "we weren't able Windows Hello is a more personal way to sign in, using your face, fingerprint, or a PIN. Press Windows + R to open the Run dialog box. Reboot your PC. I have used sfc/scannow in command prompt. Apparently, Windows Hello is not enabled by default for domain accounts. If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users. Jan 9, 2024 · Check the "Conditional Access" and "Windows Hello for Business" settings to make sure they align with your requirements. Everytime after an update. Jul 6, 2024 · Using your Windows 11/10 laptop or tablet’s built-in webcam, Windows Hello uses facial recognition to get you in and working in under two seconds. try again later. Feb 4, 2025 · Windows will automatically re-install the drivers for your PC during this restart. If you already have a PIN or password setup, proceed to enter it. Press Win + R to open "Run", type "services. Restart your PC and try to add a Windows Hello PIN again. " I have already tried troubleshooting Windows Update and Hardware and Devices. Sep 1, 2022 · After selecting your setup method, click on the Set up button. 1. Reconfigure Windows Hello. Jul 19, 2024 · Update or re-install the biometrics driver using the Device Manager tool on your PC. Eventually I have to cancel. I have left it on for several minutes and nothing happens. Go to Settings > Update & Security > Check for updates. 4 Ways to Fix Fingerprint Sensor Not Working on Android Phones Try Basic Feb 3, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Under Ways to sign in, you'll see three choices to sign in with Windows Hello: Select Facial Sep 16, 2023 · 4-In the Install Windows 11 dialog, click on Change how Setup downloads updates. Now, Right-click and Uninstall Surface Camera Windows Hello. First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. Ensure it’s” set up and enabled” under the “Windoit’sello Face” section. Option 2. com . What if my camera is working but Windows Hello isn't? Verify if your camera supports Windows Hello. No frame to see. To resolve this: 1. I know Face-recognition is a super convenient feature that allows users to securely log in to their computers simply by looking at their device. To continue, we must both enter our pins. Method 2. Check Registry: If you're comfortable editing the Windows Registry, you can check the settings for Windows Hello there. TY Verify Windows Hello is Enabled: Go to Settings > Accounts > Sign-in options. ” Jan 7, 2024 · Navigate to Computer Configuration > Administrative Templates > Windows Components > Windows Hello for Business. I logged in with my Microsoft account, although the device did not show up in my devices on Microsoft. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. Delete your fingerprint, and register it again in Windows Hello settings. You can do this by following these steps: Open the Settings app on the affected device. Windows Update >, select Start > Settings. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Oct 6, 2024 · Select Windows biometric services from the left column. The it works again for a while Dec 29, 2023 · How to Turn off Windows Hello PIN and Setup Prompt Notification To simplify the login process on Windows 10 computers, Microsoft came up with the Windows Hello sign-in. However, I sign into Windows using a domain account, not a local or Microsoft account. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Nov 19, 2024 · Hello, MPPD137. Then delete the folder named NGC. After downloading, run and Nov 22, 2024 · Change the Windows Hello for Business policy to not require a TPM. 6-Setup will check your PC and show a license agreement. I removed a driver under "biometrics" in device manager as instructed on one of the answers. You should not have to do them all before one works, but please do them in order and don't skip Feb 13, 2024 · I’m sorry to hear you’re having trouble setting up Windows Hello PIN. After this, check to see if you can set up Windows Hello Jan 10, 2025 · My Windows Hello stopped working as well. Kindly help in resolving the issue. Delete the old database. Enter BIOS/UEFI setup: • Restart your computer and press a specific key (usually F2, F10, Del, or Esc, depending on your computer brand) during the boot process to enter the BIOS/UEFI setup. Yes, once set up, Windows Hello works offline as it stores facial data locally on your device. You can use Windows Hello to sign in to your device from the lock screen and sign in to your account on the web. I setup Windows Hello, on a domain-joined device and went through all the necessary settings to approval. Click on the Get started button and confirm your account password when prompted. Delete all “. During the inplace upgrade it asked me to setup Windows Hello, I input my pin as I always have. In the setup UI it is only picking up the integrated camera and there is no option to toggle it to the external. g. In their infinite wisdom HP decided not to support Windows 11 on this device, so there are no further driver updates. _____ Jan 4, 2025 · Open Windows File Explorer -> Navigate to “ C:\Windows\System32\WinBioDatabase ” -> Copy the files in this folder to another place for backup. 5. Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Jun 1, 2020 · 4. I assumed this would be fixed in the update, but it has not been. And I still cannot use it. Check your device's specifications in the user guide. Download windows hello face recognition driver I accidently uninstall face recognition driver, I can't find the driver on Internet. When I click on "Set up" under "Windows Hello Face" in the "Sign-in options" page in accounts setup, I see a blank white window with the window title "Windows Hello Setup" and nothing else. Delete the . I hit face setup, type my pin and put my face in the middle and nothing happens. Click Next. Mar 16, 2019 · I have a Windows 10 Pro 1903 Version downloaded from a ISO file. The only way to make it working is configuring a new finger. Please try again later. Its just sitting there looking at me. To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. I have reinstalled the drivers. Aug 8, 2019 · I have windows 10 pro version 1903 and biometrics and IR camera are all enabled. . i did update windows to the latest version a few days ago thanks for Jan 29, 2025 · This was a fresh set up of Windows. Uninstall/reinstall the Windows Hello feature 3. This is really frustrating. I am not able to setup Windows Hello Face using my Windows Hello compatible webcam, Logitech C922. Nov 21, 2024 · Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. Feb 17, 2022 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. *** Oct 3, 2021 · Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. dat file into a newly created folder as a backup. The method is as follows. May 11, 2020 · I recently brought a fingerprint scanner and wanted to use it on my desktop, but when i tried to setup security key in sign-in options, it just keeps loading and shows the message "insert your security key into the usb port" until a certain time and it just disappear without letting me set up windows hello, i even tried reinserting the device Jul 20, 2022 · Now I'm on the log in window with my username but my correct Microsoft password which is of a Godaddy business account will not work. Windows 10 home N edition. Use the following steps to enable Windows Hello on your system: Click on the Magnifying Glass 🔍 in the taskbar. I'm running an The windows Hello Fingerprint Setup is not working in my HP Dv6 6121tx after upgrading to Windows 10. When I go to the setup screen (Settings > Accounts > Sign-In Options > Windows Hello face), the screen to view my face appears, however, there Apr 24, 2020 · Restart the PC and then add PIN in Windows Settings. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. It also works with more than a dozen apps like Jan 11, 2024 · According to your description, your computer's windows hello cannot recognize your face, you can reset your windows hello. Nov 21, 2022 · 6. Upon restart, windows had installed the proper driver and facial recognition was working once again. under “Windows Hello Facial Recognition” and reset the facial recognition. 2. But after 10-15 min everything is reset once I restart or awake the surface from sleep mode Windows Hello is not working at all. msc in it and click on to open Local Group Policy Editor. If some of the system drivers, most probably webcam and fingerprint reader drivers, were corrupted during the version upgrade process, Windows Hello may fail to perform. Follow the prompts to calibrate the camera to recognize your face. Type 'services. Then open Explorer and navigate to the following path. How to Setup Windows Hello PIN. My webcam works. If it is set up, choose "Remove this sign-in option". Method 3. Follow the on-screen instructions to position your face in front of the camera until it captures your facial features. In the previous version. The option to add a finger or remove the fingerprint are greyed out and not clickable. Follow the on-screen prompts to scan your fingerprint. As soon as I go to setup, it asks me to May 6, 2024 · The image that you sent indicates that Windows Hello is not set up. Reset Windows Biometrics Component. msc' to open the services. 2 Click/tap on Sign-in options on the left side, click/tap on the Windows Hello Face option on the right side, and click/tap on the Set up button. Nov 30, 2021 · I recently got a Dell Inspiron with Windows 11 preloaded. I have updated the drivers of it, and also updated Windows Hello. After restarting the computer, complete the addition again. version is 1903. Devices must have an infrared (IR) camera for facial recognition. If you are experiencing the reported problem on computers that have been set up for an organization (e. I have tried multiple times, changed lighting, angle and distance from camera. Same as step 1. Hello. However, I am confident that it is not the case. Recall is not working for one of two reasons: - Reason A, Windows Hello (facial recognition) says it cannot find a compatible camera, despite this laptop having a perfectly good camera. 6 Ways to Fix Windows Hello Dec 21, 2022 · How do I use facial recognition or fingerprint to sign-in to Windows 11? Windows Hello uses a fingerprint reader or an Intel RealSense camera to confirm your identity and sign you in to Windows. Nov 25, 2019 · Hi Mahipal, I'm Tevita your advisor, glad to help you with your request. Let us know how it goes. It can be really frustrating when it's not working, anyhow please follo Jan 17, 2022 · It sounds like you are currently having problems with PIN of Windows Hello. Oct 31, 2023 · How to Setup Windows Hello in Windows 11. Follow these steps to effective setup Windows Hello on your PC. Nov 16, 2018 · It then says "Set up your account with Windows Hello". Oct 15, 2019 · Hi, I have just bought second hand Lenovo T470s Laptop, which reset to factory setting (I believe). It just sits there forever until I close it. I guess that 'forces' a pin to be set at next logon (which was not occurring at first, but started to), but unfortunately I couldn't get that working. Can you try to sign out of your Microsoft Account from Windows and try to check if you can set up a PIN. Jan 21, 2022 · Hi all, After the upgrade to windows 11 my fingerprint app itself not opening especially windows hello setup, When I click the add fingerprint a black window comes and goes but nothing works. Now, Go to Computer Configuration > Administrative templates > Windows Oct 3, 2024 · after updating mainboard's BIOS, windows asked to update new PIN, but clicking the button "create new pin" on Windows Hello screen does nothing. my specs of my PC if it helps is: intel core i5-3230m @ 2. I have enabled/disabled the integrated camera wondering if it was a glitch but no luck. This isn’t just a Windows 11 issue, by the way. 6GB RAM. Activate biometric service: Again, press Windows + R, type services. uxmaig psqh dodylyx ypq jrpwycw kvgcmiyi acgmbbi msaqp fpbbemc pcmzxt mxbyr oztxm jxszy pqgkp umybrz