- Windows hello not working windows 11 dell To download and install the latest Windows Updates in Windows 11, Windows 10, or Windows 8 (8. · According to your description, your computer's windows hello cannot recognize your face, you can reset your windows hello. I'm running an. This is seen with certain Inspiron and Vostro computers. Fortunately, I rolled back to 23H2 via System Recovery --> Go back feature. Thanks. What is Windows Hello? Windows Hello is a new way to sign in to your devices, apps, online services, and networks. The face recognition was working properly in Windows 10, before the format. · Problem occured in Windows 10 and 11 on this laptop. I would like to use Windows Hello Facial Recognition to log into Windows when I boot up. It sounds like once the update completed, the system is working again. · Hi, i recently reinstalled windows 10 using dell OS recovery tool by creating a bootable usb stick. ", then after a while it says that Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. Wait for a while as SFC scan will take a while. Method 3 : Remove PIN and add it again. exe:. After rolling back the update, the system no longer crashed - but the camera still did not work. · If that was not the problem, look at the camera lens above your screen, is there a small privacy slider that needs to be opened to access the webcam? 3 If the webcam is still not working, go to the support page for your laptop on the Dell website, then from there, download and re-install the version of webcam drivers they provide Windows Hello is a cutting-edge feature in Windows 11 that provides a more personal and secure way to access your device. The pin works but not facial or fingerprint recognition. · Windows updates can support your Windows operating system in many ways. The option to add a finger or remove the fingerprint are · Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. The solution offered doesn't work. Any suggestions or thoughts about this would be really helpful. I have a Dell Latitude 9510. Firstly, could you let me know the specific system version?Please check it (you can display it by pressing the Win key + R key, and typing "winver", then press Enter), and only send the relevant information without PII in the next reply. Has your Fingerprint reader stopped responding? It may not be listed under the name you are looking for, and may be in a software bundle. From there, click Windows update, then click the Check for updates button Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. ) Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. This tutorial will show you how to enable or disable Enhanced Sign-in Security for all Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. Inspiron 14 5000 2-in-1. Windows 11, XPS 8930, which folder consumes most space? 29. Right-click it and select Stop from the list that appears. · IR sensor failed to activate during Windows Hello. Oct 7, 2024 #1 I have a Dell XPS-8960 desktop and an MSI GS76 Stealth laptop, both running Windows 11 Pro latest update. The windows hello seems didn't detect the fingerprint. The MSI is starting Windows just fine, but on the Dell, today when I went to log in, the only option on the logon screen was to enter my PIN. Detailed Article Dell Qualcomm laptop users may experience that Window Hello Facial Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. The following error message is seen in the settings under Sign-in · The Windows Hello application is not working on this Latitude laptop . Go to C:\Windows\System32\WinBioDatabase. (I do this on my XPS 15 laptop. No Events found! · I am setting up a new elitebook. I've contacted Dell tech support and after a long phone call and using their community, the only solution being offered is a clean install of Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. Windows updates can solve specific problems, provide protection from malicious attacks, or even add new features to the operating system. Please fix it Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. · and run the troubleshooter for Windows Hello or Biometric devices. (IR) camera. It was working when the laptop booted up but then stopped and I am having to use an external mouse. Click on Windows Start > Go to Settings > Update and Security > Check for Updates. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · After I installed Windows 11, Windows Hello Face recognition stopped working for me. The following Microsoft article takes you through how to setup Windows Hello on a laptop running Windows 11: Configure Windows Hello What is Windows Hello? Windows Hello is a new way to sign in to your devices, apps, online services, and networks. Local time 5:27 AM Posts 40 OS Windows 11 Pro 24H2. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · dell xps 9570. After the scanning process is complete, restart your computer. - Likewise, under FingerPrint > Select remove and setup your FingerPrint again. · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. The chat button is marked with a help icon for easy recognition, as shown in the image below: You may experience the following Window Hello Facial recognition problem If you own one of these Dell Qualcomm laptops. I even went Windows Hello is a cutting-edge feature in Windows 11 that provides a more personal and secure way to access your device. But it was continuously showing it's not available. About a year ago, ever since I changed my password, the fingerprint reader and the rest of the windows hello features stopped working. The camera works but not with Windows Hello. 0) from SupportAssist yesterday. · Open Windows File Explorer -> Navigate to “ C:\Windows\System32\WinBioDatabase ” -> Copy the files in this folder to another place for backup. Windows Hello doesn't work on my external monitor (Phillips Brilliance 346p). (Windows Hello Icon does present, but the fingerprint scanner seems like being turned off) thus I had to reboot the PC each time I want to re-enable the fingerprint. · Device Manager window will be opened. Report abuse Report abuse. Detailed Article Dell Qualcomm laptop users may experience that Window Hello Facial · The Windows Hello application is not working on this Latitude laptop . If you're experiencing issues with Windows Hello, I suggest resetting it. Restart your computer and see if the webcam is recognized. · Hello, I'm Louie, and I'm happy to help you today. · I have been using Windows Hello Face recognition to login my laptop, but suddenly it stopped to work. · Hello, John Hendricks1. Windows 10 Hello Facial Recognition feature - supported systems and requirements. 15_A01. I am trying to figure out how to fix it, yet for some reason none of the guides online seem to work: One of the fixes I saw online recommended uninstalling each one, but it refuses to let me re-install them now. Next, did you have any special operations before this exception occurs? · Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. Disable all startup items. It says below the camera that "something went wrong". · The Windows Hello fingerprint recognition is one of the quickest and most efficient sign-in options for PC or laptop users. Use the following criteria to determine if this issue affects · This article provides information about the login failure when Window Hello facial recognition is used on a Dell Qualcomm laptop. You can experience a problem with logging in using the Windows Hello features on your Latitude laptop. Type services. Windows Hello Facial Recognition May Not Work on Dell Computers with MIPI Cameras Find answers to your questions from other Dell users. Delete the old database. I did the update today and now, suddenly, it no longer works. we could not find camera compatable with window hello face recognition. C:\Windows\System32\WinBioDatabase. Manage your Dell EMC sites, products, and product-level contacts using Company Administration. It upgraded to Windows 24H2 automatically yesterday and now Windows Hello is disabled and stuck in a loop. We couldn't find a camera compatible with Windows Hello Face. To fix the Windows 11 Hello Face not working issue, press the Windows key + X and Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. Please let me know if you can help! Thanks, Shaheer · The Windows Hello application is not working on this Latitude laptop . · The Windows Hello application is not working on this Latitude laptop . Delete all “. Device manager shows it working correctly. I currently use a PIN to log in. I believe that this is a very common issue, as Windows will allow the users to work on the system, while installing and running updates in the background. I'm sorry that you're having trouble with your microphone. Right-click on “Integrated Webcam” and then click on “Enable device“. Click On Windows Start > Settings > Click Accounts > Select Login Options > Click PIN. In Device Manager window, expand “Cameras” to see the available camera devices. · Build-in camera does not work. Hence, apply the following steps to resolve it quickly on your PC. Right-click on “Integrated Webcam” and click on “Disable device“. · If you're experiencing webcam or similar issues with your laptop, please don't hesitate to contact our support team. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · still the same, Windows Hello not working after waking up. It is more secure than using a password, because it uses biometric authentication—you sign in with your face, iris, or fingerprint (or a PIN). all drivers for monitor and laptops installed and updated, windows updated, optional drivers updated. You can manually update Windows 11 by opening Start and clicking Settings. in Windows 11 version 24H2 I got Logitech Brio 4K with latest firmware working with this procedure. please h · A lot of users won't have the FIDO2 key with them. I have contacted Nexigo support and they had me try some things, but none fixed the problem. In order for me to eliminate and lock the issue to U3223QZ itself, I have tried on a few Windows 11 computers (thought it could be an individual computer issue) and waited for a few Windows patches (thought it could be a Windows Update to the latest version available to resolve this: Update the camera driver to Intel 2D Imaging, USB Bridge Driver for Camera, version 80. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) Windows 11 Hello Facial Recognition Does Not Work on Inspiron, Latitude, or XPS Laptop with a Qualcomm Processor Summary: This article provides information about the login failure when Window Hello facial recognition is used on a Dell Qualcomm laptop. I cant create a Windows Hello Face or Windows Hello Fingerprint. So, after installing for some reason windows hello is not able to detect the fingerprint scanner and shows "We Couldn't find a finger print sensor compatible with Windows hello Fingerprint. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) You may experience the following Window Hello Facial recognition problem If you own one of these Dell Qualcomm laptops. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · Press Win + R, type msconfig, and press Enter. sfc /scannow . 10. Backup the old database: Open Windows Explorer. Windows Hello Facial Recognition May Not Work on Dell Computers with MIPI Cameras · My windows hello is not working after wake from sleep . Windows 11 Hello Facial Recognition Does Not Work on Inspiron, Latitude, or XPS Laptop with a Qualcomm Processor Summary: This article provides information about the login failure when Window Hello facial recognition is used on a Dell Qualcomm laptop. In settings, when I try to set up the face recognition it says "We couldn't find a camera compatible with Windows Hello Face", but the · I have exactly the same problem as Kiran KN. Barbara The Windows Hello application is not working on this Latitude laptop . 15, A01 or later. The MSI is starting Windows just fine, but on the Dell, today when I went to log in, the on · I just bought a Nexigo HelloCam that is Windows Hello compatible. Cause: The problem is due to an expired digital signature in the Broadcom ControlVault driver included in the recent Windows update, which affects the fingerprint reader functionality on certain Dell Latitude and Precision laptops. the windows hello face unlocks used to work flawlessly until yesterday after the Update for Windows 11 Version 22H2 for x64-based Systems (KB4023057) it would stop recognizing my face then the IR lights stopped flashing. I didn't have to restart, but you may have to. 25982. Reinstall the biometrics driver. Build: 22000. 2. Reconfigure Windows Hello. Go to Settings > Accounts > Sign-in Options. Below is other information referencing Windows Hello that may or may not pertain to your computer. · I just installed a Logitech C505e webcam on my new XPS 8950. Clean Fingerprint Scanner. · You may experience the following Window Hello Facial recognition problem If you own one of these Dell Qualcomm laptops. . The last camera driver fixed the camera issues in Teams. Even if your Windows 11 or Windows 10 device can use Windows Hello, its usage is not mandatory. b. · It's essential to keep your system up to date, as there could be an update that contains a “fix” for HDMI not working on your Windows 11 PC. (For example: The webcam, WWAN Modem, Fingerprint Reader and so on. The following Microsoft article takes you through how to setup Windows Hello on a laptop running Windows 11: Configure Windows Hello Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. After the roll back to 23H2, my camera restarted to work like a charm. I'm Greg, an installation specialist and 8 year Windows MVP, here to help you. Device is AAD joined ( AADJ or DJ++ Not Tested User has logged on with AAD credentials: No Windows Hello for Business policy is enabled: Not Tested Windows Hello for Business post-logon provisioning is enabled: Not Tested Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. If you are having trouble with Windows Hello facial recognition not accessing the IR camera, here are some steps you can try to resolve the issue: · After doing a clean installation of Windows 11 via bootable USB in my Dell Inspiron 7535 2-1, the face recognition is not working. The following Microsoft article takes you through how to setup Windows Hello on a laptop running Windows 11: Configure Windows Hello The Windows Hello application is not working on this Latitude laptop . msc to open services, select windows biometric services from the left column, right-click it and click Stop. While it offers a convenient and secure way to access your device, you might sometimes encounter sign in issues. Applies To Windows 11 Windows 10. At this point, you can re-enroll your Windows Hello. @DELL- Nat M do you have a suggestion on how to fix the windows hello Problem? · However, in the past week Windows had several updates that i downloaded and installed including February 2022 Cumulative Update (#KB5010386) and January 2022 Cumulative Update Preview for NET Framework 3,5 & 4. The following Microsoft article takes you through how to setup Windows Hello on a laptop running Windows 11: Configure Windows Hello · The Windows Hello application is not working on this Latitude laptop . Click the Delete button To completely remove the PIN, enter your Microsoft Account password, Once The Windows Hello application is not working on this Latitude laptop . My Windows Hello ( Fingerprint/Face Recognition) has stopped working after I changed my user account to administrator. I sent that laptop back and they sent me a new one. dat” files from the folder in step 2. · First, double-check if your machine is up-to-date with the latest security patches: Kindly go to Start > Settings > Windows Update > Check for Updates. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · Windows Hello not working properly I just purchased a new Dell laptop with windows 11. You can use the Get Help Now chat feature located at the bottom right corner of the page. For more information about Windows Hello and biometric login, refer to KB article What is Windows Hello and How to Set it Up in Windows 11 and Windows 10. View More Events. Many modern Dell laptops come equipped with this feature. Reinstall the camera driver . You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. I understand that you are experiencing issues with Pin and Fingerprint not working after the update, we have not received a ton of feedback on this issue. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. · Windows Hello Not Working On My Dell Inspiron 13 7000 Series It may be a factor why your camera is not working properly with Windows Hello. Seems like they are locked out in this case. · It worked perfectly in Windows 11 (and in Linux with howdy). 1566) when I bought this. When trying to set up windows hello again it says, "make sure your face is centered in the frame. In the Windows Hello PIN section, remove your existing PIN. 11. If on the same · I recently got a Dell Inspiron with Windows 11 preloaded. Dell to check if there are updated drivers available for your device model. You can do this by going to. The Windows Hello application is not working on this Latitude laptop . How to Download and Install · Hi everyone, Dell has released an article addressing the issue with the fingerprint reader not working after a recent Windows update. I have tried all methods such as deleting all drivers and reinstall them, also performed reset and reinstallation of windows 10 home. 493. Next, I set up the face recognition again and after I enter my PIN, the software is waiting for the infrared camera to recognize my face, but the infrared Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. · Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. 6. If you don't know, type msinfo32 onto the search box, you should see it listed by System Model. Not having the possibility to use camera in Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. Windows Hello enables a sign in experience using facial or fingerprint recognition, or a PIN. In the meantime, please check out some of the information that might be helpful to you in the link below. I have been grappling with this problem for more than a year and cannot seem to find a solution. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · Option 1. 5. " You can then restore your previous PIN or set up a new You may experience the following Window Hello Facial recognition problem If you own one of these Dell Qualcomm laptops. Windows 10 says: This option is currently unavailable. "We couldn't find a camera compatible with Windows Hello Face. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · Windows Hello not working Thread starter mjw72652; Start Well-known member. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. I removed my Face pattern in settings-accounts-(sign-in-options)-Window Hello-Remove. They are thinking my computer is not compatible with Windows Hello. So you need to set your WiFi to not enter sleep mode when the operating system enters sleep. After the computer boots up, again press Windows key+R to launch Run, and then type “cmd” and then press Ctrl+Shift+Enter. The following link includes step-by-step instructions to download and install the Intel-2D-Imaging-USB-Bridge-Driver-for-Camera_8PJ68_WIN64_80. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · Hello! Do you have a question about Windows Server or Windows Client for IT Pros? Windows 11 Top Contributors: Ramesh Srinivasan - questions_ - neilpzz Dell Inspiron Touchpad Not Working - Windows 11 The touchpad suddenly stopped working. Now, type this command in Command Prompt window, and then hit Enter to execute it. After applying the suggested fix, the camera is now working again - but windows hello is still not working. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · Following recent windows updates my Dell laptop fingerprint sign in stopped working. a. I removed a driver under "biometrics" in device manager as instructed on one of the answers. Support Services. Example: Dell Inspiron 3543. Same as step 1. Account profile; Download Center; Microsoft Store support; · Method 2 : Install Windows Update. Face recognition is now working for me in Windows 11. When I start my computer today, the fingerprint not working anymore. e. He told me the camera must be bad. Version 21H2 (OS Build 19044. Welcome to the Microsoft community. My fingerprint reader and camera did not appear. I spent HOURS on line with the Windows tech who tried everything he could figure out and nothing worked. Why wont Windows Hello work on my Dell computer. · I didn't consider that it was running the update in the background and only needed time to finish the process. 1), follow these steps: · The Windows Hello application is not working on this Latitude laptop . Well that is gone now and still no facial recognition. Detailed Article Dell Qualcomm laptop users may experience that Window Hello Facial · I have a Dell XPS-8960 desktop and an MSI GS76 Stealth laptop, both running Windows 11 Pro latest update. After your computer restarts, check if Windows Hello is working. · Device is an Alienware X14. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · I have a Dell XPS-8960 desktop and an MSI GS76 Stealth laptop, both running Windows 11 Pro latest update. Select Windows Biometric Service from the left-hand side column. · Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you. You may experience the following Window Hello Facial recognition problem If you own one of these Dell Qualcomm laptops. I check the device manager it also shows the reader is not working. Restart the biometric service. But since today Windows Hello will not work; the red lights just don't function. 3. You may be unable to enroll your face using the Windows Hello configuration settings. · My method for getting Windows Hello working was to open the Registry Editor and navigate to . Remove the Logitech BRIO drivers from Device Manager under Imaging devices · For awhile, Windows Hello Face and Windows Hello Fingerprint worked perfectly, and then suddenly a few months ago it just stopped. Here is what's working for fixing Windows Hello as of now: This article provides information about Windows Hello not working after resuming from modern standby using the Dell Wired Mouse with Fingerprint Reader (MS819). I downloaded an updated fingerprint driver and windows still doesn't recognise that I have fingerprint scanner. What is Windows Hello? · Sign-in options and settings are not working: Deleting the contents of the NGC folder: Open up your File Explorer and enter this URL C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft; Right-click the NGC folder and choose Properties from the menu that appears; Go to the Security tab and click the Advanced button; Locate the Owner section at the top of the Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. Also web-sign-in does not work, since the pop-up windows did not appear. Windows Hello is a cutting-edge feature in Windows 11 that provides a more personal and secure way to access your device. Windows 11 Top Contributors: Ramesh Srinivasan - Kapil Arya MVP - neilpzz - questions_ - _AW_ Windows hello fingerprint not working The Windows Hello application is not working on this Latitude laptop . 1. A new entry in Device Manager | Biometric Devices will · I have a Dell XPS-8960 desktop and an MSI GS76 Stealth laptop, both running Windows 11 Pro latest update. I tried to troubleshoot, and I reset camera settings, but there is no option to set it up to begin with. For more information about installing Fingerprint reader drivers, refer to KB article Fingerprint Reader Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. Very strange for me, because a collegue next to me has almost the same Dell system and on his dell Windows Hello does work. So I simply uninstalled the previous one from the "Optional Feature" option, then restarted and installed again. 6. Since then Windows Hello facial recognition does not work' Anybody, have this same problem and a Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. Windows 11 apps; Microsoft Store. · 2. " . no longer works correctly. Reset Windows Hello Biometrics: Sometimes, clearing the biometrics cache can help. Now, click on “Yes” to grant access to · So i just bought a new HP Omen laptop and the only thing not working is the windows hello facial recognition, it seems to be an issue with windows 11 as the camera works fine, I talked to HP support and they informed me that it was not the device as its the same compatible device they use in all there laptops, so i was hoping someone here had any experience getting there · Hello. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · The Windows Hello application is not working on this Latitude laptop . How to Download and Install · Please list your Dell model number. Hi, I had a Logitech Brio 4K Stream that had a working Windows Hello authentication in Windows 10, but on a newer computer with Windows 11, this never worked. I am trying to get facial recognition to work. I am using a new Dell laptop and everything worked until a week or two back. Press Win+R to open the Run dialog box, type services. Detailed Article Dell Qualcomm laptop users may experience that Window Hello Facial · I have the same problem. Regards, Nikhar Khare. But it does not work because devcon is not a command in · How do I fix Windows Hello face recognition in Windows 11? 1. I wanted to use the facial recognition system or Windows Hello. Any help available appreciated. Disconnect Logitech Brio 4K . Note: If your computer is managed by your work or school your IT administrator may have turned on · Hi all, Follow these steps to ensure the Windows Hello operation: (infrared camera). I even bought new earphones, assuming that perhaps my previous ones were broken. msc. If you're · Windows Hello for Business provisioning will not be launched. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · However, it seems that Windows Hello can still recognize the user's face. · I just received a BIOS update (1. After shutting down the laptop and opening up again, the screen comes up with the time and a background picture. Detailed Article Dell Qualcomm laptop users may experience that Window Hello Facial The Windows Hello application is not working on this Latitude laptop . Go to the Startup tab and click on Open Task Manager. Microsoft Community - Moderator Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) The Windows Hello application is not working on this Latitude laptop . · Yes my laptop is Alienware 17 R4 and it has a front facing IR Camera with Tobii eye tracking (version 2. By utilizing biometric authentication methods such as a PIN, fingerprint, or facial recognition, Windows Hello enhances your security while simplifying the login process. · 1. - Under PIN, Click Remove and setup again. However, with Microsoft’s release of its latest Windows 11 OS, many users have reported that the Windows Hello fingerprint recognition is not working on their PCs and/ or laptops. How to Configure Windows Hello in Windows 10 for Biometric Scanners. I took me a while with for me to conclude the issue as above. I went to check the settings and sign-in options and it says its unavailable. Reboot your computer. · Anyone owning a computer running the Windows 10 or Windows 11 22H1 operating system (or older) may find that Windows Hello facial recognition is not working. There are multiple devices that must be initialized after the boot process. I'm pretty sure this is caused by a conflict with Windows Hello. Here is a rundown of some of the most probable troubleshooting methods for resolving the fingerprint not working in the Windows 11 issue. Thank you for your feedback. Reinstall the biometric driver. Here is what worked for me: go to Dell Support and find the Realtek-IR-Camera was available. 8 for Windows 11 for x64 (#KB5009469). computer the fingerprint reader and all of the sign-in options provided by windows hello worked. · Hello Jared, Good to see you in Microsoft Community. Type of abuse I have installed "2024-10 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5044284)" on my laptop and it Windows 11 Hello Facial Recognition Does Not Work on Inspiron, Latitude, or XPS Laptop with a Qualcomm Processor Summary: This article provides information about the login failure when Window Hello facial recognition is used on a Dell Qualcomm laptop. Type of abuse Windows 11 apps; Microsoft Store. · Open the Services Panel and Stop the biometric service: Press the Win + R keys together to open a Run dialog box. msc * Click OK * Open Network adapters * Right click the Wireless device * Click Properties * Click Power What is Windows Hello? Windows Hello is a new way to sign in to your devices, apps, online services, and networks. · Hi Bobby. First the camera in Teams, and now Windows Hello. * Press Windows Key + R * Type devmgmt. any solutions? I already installed the latest drivers from the · Currently, the laptop's operating system is Windows 11 Pro, and it is a Dell Vostro 3500. I opened two feedback reports on the Feedback Hub giving as much detail as possible. Press the Win + X keys and choose Device Manager. At this point I already had enabled Facial recognition (Windows Hello) under Settings / Optional features. Visit Community. The method is as follows. When I reboot the machine, W11 says that the reader is not Windows Hello compatible (It is). 1) Windows Hello was working on the laptop before when it was running Windows 10 Home, however after upgrading to Windows 10 Proit is not working. Ensure that all Chipset drivers are properly installed (Intel chipset device software and Integrated Sensor Solution driver). Thank you. · Update to the latest version available to resolve this: Update the camera driver to Intel 2D Imaging, USB Bridge Driver for Camera, version 80. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) What is Windows Hello? Windows Hello is a new way to sign in to your devices, apps, online services, and networks. Note: – On some Computers the webcam / camera is under imaging devices. I tried all possible solutions: firmware upgrade/downgrade/driver installs, remove Windows Hello, change drivers to standard Windows drivers, Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. Keep us posted with the result. · If your online connection (WiFi) is going to sleep while in hibernate, Windows Hello will not work. Option 2. Hope you're doing well and safe there. Run the System File Checker Utility scan. The video and sound work fine when testing with the Windows 11 Camera app. If you're using a monitor, models like the Dell C2422HE and U3224KB have integrated IR webcams that work seamlessly with Windows Hello. · It does not work either. · I understand that you are unable to set a new PIN after updating from WIndows 11; Try the following; Go to Settings > Accounts > Sign In Options; Uncheck the option "For added security, only allow Windows Hello sign in for Microsoft accounts on this device (Recommended); Close the settings; Now go back to Input Options again; Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. Account profile; Download Center; Microsoft Store support; Returns; Order tracking; Certified Refurbished; Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. Once done, kindly perform the additional methods on this article to · After some of my laptop devices automatically updated to 24H2, some users have problems login in using regular methods ( fingerprint, pin, face recognition ) basically all that are managed by Windows Hello. It was working totally fine before. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · I just bought a Nexigo HelloCam that is Windows Hello compatible. · XPS 13-7390 2-in-1, Windows Hello, not working. View All. WIndows 11 Dell laptop I tried everything I found online, I checked the privacy settings of the camera, I updated everything to up to date, I uninstalled and installed the camera on the device manager, I checked for hardware changes, I ran the troubleshoot, I reset the laptop, I run the advanced analysis The Windows Hello application is not working on this Latitude laptop . and deleting the files inside (Note: This step requires administrative privileges and might have potential risks, so proceed with · Hi I have a Dell new inspiron 15 7000 series 2-in-1 and Windows Hello wont work. · I have windows 11 Dell laptop that is brand new, it has all the recent updates, but the option for facial recognition is not available. · After updating to Windows 11 24H2, my fingerprint reader, which has worked fine for years, no longer works correctly. 4. Go to the Services tab, check Hide all Microsoft services, and then click Disable all. First, sign in using your password, then go to Start > Settings > Accounts > Sign-in options > Windows Hello PIN, and select "I forgot my PIN. I bought a brand new Lenovo X1 Carbon Gen 12 last month and when the system updated to Windows 11 24H2 the camera stopped working. · Fix Windows Hello Fingerprint Not Working in Windows 11. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. Can't roll back to Windows 10 after Windows 11 update without doing a clean install. Use the following criteria to determine if this issue affects you: You have a Latitude laptop from the xx50 series that uses the Meteor Lake Central Processing Unit (CPU) · The system would crash when accessing the camera. Is the Dell XPS 8950 with Windows 11 Pro not compatible with Windows Hello. I have contacted Nexigo support and they had me try some things, but none The Windows Hello application is not working on this Latitude laptop . Copy and paste the The Windows Hello application is not working on this Latitude laptop . I have all the · Windows 11 windows hello feature not installing or not even cancelling Hey, I just bought a new laptop. Windows 11 Home . Windows Hello in Dell XPS 13 9360 not working after sleep. · Windows 11 Top Contributors: Ramesh Srinivasan - questions_ - neilpzz *Dell Latitude 7520. ) The Windows 11 operating system initializes the devices in parallel which is faster overall. · Below is information configuring Windows Hello with Biometric Scanners. However, you may want to get in touch with the manufacturer of the computer i. For a short time it looks like they pop-up-windows is loading, but then I am kicked back to the windows-login-page without the possibility, to use web-sign-in. Computers running the Windows 10 or Windows 11 22H1 and older operating system may not find the Mobile Industry Processor Interface (MIPI) camera. · Dell worked on the problem with Microsoft. Skip to main content Welcome · To know about the devices that are compatible with Windows Hello Face, refer Devices that work with Windows Hello. From the getgo this laptop has given me all sorts of problems. - Restart your computer. WARNING: Downloading and installing Dell-developed drivers or software from third-party or unknown sources can cause the · My finger print was working just fine yesterday. fdnr vzlj mqtxtv przzm fvfumz yzzyw djeh unsj oylbt sutqz blhz ufonh vyryo maaa ujjluoh