Netgear c7000v2 speed issues comcast Spectrum internet. My plan gets up to 200mbps, and with their modem I got between 70 to 120mpbs. Mar 8, 2019 · I have the exact problem you're having and I'm sorry to say I recieved no help! I have the exact model you have and it's nothing you're doing wrong × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. Jul 7, 2024 · C7000V2 wifi speed issues - wired speeds just fine I'm setting up a new Nighthawk WiFi Cable Modem Router (Model 7000v2) on firmware V1. Tried a facto Nov 29, 2023 · Yes to Furrye38's comment swingtime it looks like you have a different issue than ours - good luck on the new thread! Apr 1, 2021 · Hi I am facing the same issue, i just upgraded my speed to 600mbps plan and getting at max 250 wired and Wireless 5. The Xfinity mo Nov 17, 2023 · I talked to a Spectrum tech a few weeks ago who insisted they were pushing out the 300mb speed and that the issue had to be × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. I have the C7000v2 Nighthawk AC1900 Cable Modem Router. For instance, when I play rainbow 6 si Nov 19, 2023 · Recently we were told by our ISP (Spectrum) that our Internet speed has increased from 100MB to 300MB. I initially have the Netgear c3700v2 modem router combo (Handles up to 300Mbps each on the 2. I have to set up new password and security info. Nov 19, 2023 · Re: C7000v2 Speed Issues × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. Mar 12, 2019 · This topic has been closed to new posts due to inactivity. Mar 10, 2024 · wrote: Im now considering upgrading the modem from the C7000v2 to the CM2000 (approved for spectrum 1g) while still using the R7000p as the router. Does xfinity May 11, 2022 · I recently upgraded my Xfinity internet plan from 400 mbps to 600 mbps, however, I’m not getting a faster speed after the upgrade. • Pause Internet—Pause the Internet to any device. If the wifi is flakey because of the firmware, it won't help. The only reason I want this package is it is 40-30$ cheaper than my current 300 MBPS package and still cheaper than the 150 MBPS package. So I ordered a C7000v2 a couple of days ago to replace my rental Xfinity Gateway and god I think that was a mistake. . I had a tech come out today to ensure 1000mbps was being plug in at the modem, to which it was. Sep 30, 2022 · I am on Xfinity 600 MBPS internet plan and using c7000v2 cable modem router. Wait 2 minutes for it to connect. wrote: im having the same issues with the slow speed on the c7000v2 i tested it on my wired conection on xbox 160Mbps on ps4 140Mbps wireless 5g i have xfinity Nov 29, 2023 · Yes. I'm having an issue that has been discussed, I know, but it's regarding slow internet speeds. Well I have an update! Spectrum came out and replaced the line due to errors they saw, but it didn't resolve my issue. Nov 7, 2023 · ISP deliver speed showed down-speed of 250-300 mBS when the Spectrum Tech checked the line going to my C7000V2. I've read and tryed some of those solutions. Apr 1, 2021 · What are speeds are you getting with a wired PC connected to the modem? Have the ISP check the signal and line quality UP to the modem. I have rebooted, done a full factory reset, and contacted Spectrum. I recently upgraded my VR setup to use a standalone headset but my wifi seems to be insufficient to maintain the connection while streaming games from my PC to the headset even with all 3 devices in the same room. I then talked to Comcast to register the device under my account, but that still made no difference in speed. Feb 19, 2020 · I have a Netgear C7000V2 with comcast internet at 1000mbps however my in home WiFi devices are only receiving 200-280mbps according to a few different speed tests. My ISP is Comcast and I've spoken with them at length. 3. Nov 13, 2019 · I have the c7000v2, hardware 2. Mar 10, 2019 · I to get speed issues with it. I live in an condo with many wifi networks, and the majority of them are on channel 1 for regular wifi and channel 149 for 5G. I've read that some people are just uninstalling the Killer dashboard and just using Hello, I cruised the page a bit but didn't see much for this particular router/modem combo. 168. com. Whenever I speed test any other device Nov 19, 2023 · Recently we were told by our ISP (Spectrum) that our Internet speed has increased from 100MB to 300MB. This morning, it repeatedly bogs down, about once per minute, internet becomes slow or nonexistent and then resumes full speed. With the Netgear modem/router I get up to Nov 17, 2023 · I talked to a Spectrum tech a few weeks ago who insisted they were pushing out the 300mb speed and that the issue had to be × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. Nov 19, 2023 · Thanks FurryE38. Dec 17, 2020 · I have the DOCSIS 3. I have speeds of 600mbps when I plug directly into the router. You need to check the your network module's or network chip set on your motherboard for its speed limitation. Nov 19, 2023 · Ya Killer adapters have been historically one cause of posters issues for those use them. When Comcast/Xfinity came out they were getting speeds of 1200 Mbps straight from the line. I Mar 10, 2024 · wrote: Im now considering upgrading the modem from the C7000v2 to the CM2000 (approved for spectrum 1g) while still using the R7000p as the router. I have the NIghthawk AC1900 C7000v2 DOCSiS 3. The Wi-Fi speeds out of this are abysmal and not at all what is advertised on the box (up to 800mbps on 2. Jul 27, 2023 · Hello everyone, I am at a crossroads with these internet drops that happen when using my router. Oct 25, 2019 · Greetings, For all you tech savvy folks out there which I am not . If . Once he reconnected the line to my C7000V2 last night, I was g Jun 24, 2021 · Don't just look at your modem/router for speed issues even if you upgrade. All appeared to go well, I got online and was even able to speed test my connect. net and www. To clarify, this is a gateway device so there isn't a separate cable modem, this is an all-in-one device. Be sure the ISP provisions the modem correctly. The CM 1000 is docsis 3. I'll contact Spectrum again tonight and see what they say. Mar 10, 2024 · Internet Speed Issues: R7000P and C7000v2 combo I’m currently running Spectrum’s 1Gbps plan through a C7000v2 router/modem combo and a R7000p router (current firmware V1. I do not have the Killer Ethernet Card. Security apps can hinder accurate speed results. I would likely go with a different vendor based on this experience. Had a tech visit they checked × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. 4 is really low says upto 60 but never get beyond 20spectrum has monopoly in my area with poor service 😟 Aug 22, 2020 · He then installed the new Comcast XB7 (3. 09. 02. 4GHz, 1. And you can have more control over the FW Apr 1, 2021 · Also I'm wondering why our ISP allowed you to get a 1Gb plan since most ISP require a Docsis 3. i have xfinity gigabit speed internet (acording to them) and only had that speed during first few weeks of service Nov 29, 2023 · Thanks Furry 38. 1 DOCSIS) and the speed on my pc was about 560! I reconnected the Nighthahawk, went in the modem settings and played around with the channels which uppped the speeds to about 66 and 233 respectively. With Xfinity's router, I'm seeing well over 600Mb down. Apr 1, 2020 · I think I solved the problem, at least I haven't had this happen in a couple of days. I'm not sure if I should get a tech to come out or look into a different Jul 9, 2021 · I recently upgrade my Comcast internet speeds from 400 to 800. When connected to the old router's 5GHz network (which is plugged into the Netgear Router Modem's gigabit port) I am getting over 370mbps download speed on both laptop as well as cellphone (when checked on the sites mentioned above). Oct 24, 2019 · Now, I have to factory reset the cable modem weekly to keep a consistent connection with the internet. You should have a Comcast tech out, if only to check signal quality at the d-mark and at the pole or pedestal. Internet suddenly stopped working about a week ago - have been using this router for 2 years with no issues before this. Since I have switched to the "600 Mbps" plan with Comcast Xfinity, I want to upgrade my Modem and router. Mar 28, 2021 · C7000V2 1. × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. . Comcast came out and checked all the lines with no issues, said 1300 was coming thru the cable to the modem. Nov 5, 2020 · I'm hoping to get some insight. Failing to do so causes my speeds to stutter. 0. Apparently the option turns itself back on after a reboot, so I've still got to figure that out. I hav Mar 8, 2019 · Re: Speed issues with C7000v2 – Nighthawk AC1900 WiFi Cable Modem Router Thanks for your suggestion My wifi speed says upto 200mbps for 5g and 2. This modem has been exchanged once to please the xfinity folks who seemed convinced it was the problem. Netgear's data sheet for the c7000v2 says Certified with Xfinity with speeds up to 600Mbps, Spectrum service of 400Mbps, and with Cox service speeds of 150Mbps Jul 18, 2021 · Model c7000v2, ac1900 wifi cable modem router. The bottle neck will reside with your network card/chip capabilitites. DarrenM Aug 11, 2022 · I have the same issue as you "Slow download wifi speed on C7000v2". My upload light is orange, download is green. I wish Netgear would test it or × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. Turn on computers and rest of network. Ran a speed test and noticed I was only get 300. Besides the initial set up through the app the only settings I’ve changed is switching the mode Sep 25, 2020 · Hello, I just recently purchased a Nighthawk C7000v2 router a few weeks ago and am experiencing an issue with it's network delivery. I have been using a Netgear C7000v2 for 3-4 years now and have never had issues. Nov 24, 2020 · Hi. Nov 26, 2023 · Tim and Marilyn: What is the "single switch in my control panel to fix slow speeds for a NetGear AC1900 C7000V2 Modem-Router? Thanks "After × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. Please post a Mar 23, 2020 · I just signed up for 600Mb Download speed from Xfinity. My ISP (Comcast) told me everything is fine on their end. Any assistance in isolating the cause would be appreciated. I followed the netgear instructions, then activated through the xfinity app. Dec 13, 2020 · That can cause random disconnects, spontaneous re-booting of the modem, speed, packet loss, latency problems, and the un-bonding of channels". Mar 21, 2022 · Hello, I am using a C7000v2 – Nighthawk AC1900 WiFi Cable Modem Router on Firmware V1. • Traffic Meter—Track Internet data usage • Guest Networks—Setup separate WiFi access for guests Nov 17, 2023 · Thanks FURRYe38. Apr 1, 2021 · im having the same issues with the slow speed on the c7000v2 i tested it on my wired conection on xbox 160Mbps on ps4 140Mbps wireless 5g i have × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. 1. I have 5 devices connected (4 on the 5GHz and 1 wired), however, only one device is recieving full speeds, wired or wireless. I came home last night and took pictures of the error log before and after reset. 4 is really low says upto 60 but never get beyond 20spectrum has monopoly × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. 232 . We hope you'll join the conversation by posting to an open topic or starting a new one. For context, we bou Nov 29, 2023 · Recently we were told by our ISP (Spectrum) that our Internet speed has increased from 100MB to 300MB. 86). Nov 14, 2023 · Specifically, I powered off the NetGear, shut down a PC and laptop, and turned off two phones. There is a built in modem though. I switched to a Xfinity rented device that was given under a special price promotion for unlimited data and a high tier speed for cheap. Said it’s an issue with the modem router and try a factory reset. Mar 9, 2024 · I’m currently running Spectrum’s 1Gbps plan through a C7000v2 router/modem combo and a R7000p router (current firmware V1. 1/ dashboard page. 4 & 5GHz WiFi devices—an industry first Nighthawk® App Get more from your WiFi. I used to get around 200-250mbps download when I was in the 400 mbps, now after upgraded to the 600 mbps plan, I’m still getting the similar results of 200-250 mbps. Nov 17, 2023 · Thanks FURRYe38. I have a Netgear c7000v2. However on any device such as laptop or phone, speed never gets higher than 230mbps This is with a laptop right next to the router using wifi. Nov 17, 2023 · I highly recommend next time, of you do have to get something different, go with separate modem and external wifi router systems. Jun 21, 2023 · Went to an Xfinity Store today and got one of their modems and zero issues now. This connectivity issue was not present prior to November 2023 and should not affect your device if you use Xfinity, Cox, or Spectrum as your cable Internet service provider (ISP). When I go onto the Xfinity app and proceed to ‘Activate a device’, I enter the MAC address, but Xfinity cant connect/register the device. To no avail. For instructions to restore Internet connectivity click here. I am using both my Laptop as well as Samsung Galaxy Note 10+ device to check the speeds on www. 9gbps on 5GHz). Mar 12, 2019 · Thanks for your suggestion My wifi speed says upto 200mbps for 5g and 2. 03 with windows and I am not getting the correct download × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. Overall I am very h Sep 12, 2019 · The C7000v2 is a great modem/router. 08 . Fast. I had upgraded to their 600mbps speed, ran tests o Jun 13, 2020 · Hey all, Essentially Cox is telling me that my C7000V2 Nighthawk is not compatable with their 500MBPS internet package because it is to slow. 0 i I have the same issue as you "Slow download wifi speed on C7000v2". Nov 29, 2023 · I believe this "Prioritization Engine" feature is located on the Killer adapter cards control settings. 4 and 5G bands). My speed tests however are showing I’m only getting 100-150mbps. The C7000V2 is an old modem/router, but a new device to this environment. Appreciate any help Nov 14, 2023 · What Firmware version is currently loaded? Please post a copy and paste of the modems connection status and event log page. I'm on 800mbps comcast internet plan, with Netgear c7000v2 modem router. The method that you should use to check your Internet speed depends on which part of your network you want to test. 09 which seems to be the latest for Spectrum internet. Now i am getting very slow speed on wifi (Google speed test shows 10 mpbs, Microsoft edge shows 30 mpbs) and only around 140 mpbs when wired. Be sure there are no coax • Implicit & Explicit Beamforming boosts speed, reliability & range for both 2. 1 modem which the C7000 is only 3. Indicates a signal issue on the ISP line up to the modem. Have them install one of there modems to test with to see if problem follows or not. Nov 29, 2023 · I do not see a "Prioritization Engine" switch of any sort on my netgear http://192. I have firmware V1. Original issue: C7000v2 was working 100% functionality a year ago. If you can only go 100 Mbps then that's what you'll get. 154_10. Any Criticals, Errors or Warnings seen in the event logs needs to be reviewed and resolved by the ISP. Nov 16, 2023 · Let us know how it goes. The Netgear Router works 100% fine when my PC is asleep and Smart TV is not in use. This is a feature of the Killer ethernet adapter card. 01, firmware 1. Let us know if you get to spec speeds or same slow speed. Only time it will do you good when your getting good wifi speeds Nov 29, 2023 · OK so your problem will not be the same as the OP. That's when the problem started. It seemed great. The New Netgear C7000v2 Modem Router is able to go past 600mbps over wired connection but it can't go past 270mbps over 5GHz wifi network. I'd LOVE to use the C7000v2. I × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. Is this a router limitation? Dec 3, 2023 · Hi All, I just tried to set up my new nighthawk c7000v2 with my xfinity network. Mar 8, 2019 · You could buy one of the mesh extenders or look into something like orbi to connect to the C7000 to get better across a larger area. First, I choose the Netgear Nov 17, 2023 · Id get a onsite tech visit and have them look at your modem and the line going up to the modem. I'd either downgrade your plan or switch to a modem/modem/router approved I just Posted my problem on × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. Nov 17, 2023 · NETGEAR is aware of an Internet connectivity issue affecting some older cable products manufactured 5 or more years ago. Hi All, I just tried to set up my new nighthawk c7000v2 with my xfinity network. However, testing over ethernet, my upload speed is still only 5 mbps, same as I already had. Wired speed reaches 750+, but wireless is under 100mbps, even on 5hz connection and sitting near the router. ------------------------------------------------------- Cable Connection Log Nov 29, 2023 · Thank you very much for replying! I have not tried it in quite that exact sequence before so I will give that a shot to see what happens. Current firmwear. Apr 1, 2021 · Were you able to solve this problem ? × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. So if something happens to the modem, you still have a router system you can connect up to a new modem should something happen. Use Ooklas installable speed test app and run a speed test with the modem and the PC. Dec 15, 2022 · I have a Netgear Nighthawk C7000V2 which is rated up to 890mbps even on the supported modems xfinity site and i only ever manage to get up to 150mbps on a good day. I may have to wait a day to do it but I'll reply here wh I used to have Xfinity gigabit service and routinely got over 900 Mbps using a Netgear CM1000 modem. Well, sort of. Then you'll know. it's not clockwork, but enough that a pattern is emerging. Once he reconnected the line to my C7000V2 last night, I was getting 200+ mBS at my laptop and on a phone. First, I choose the Netgear Feb 3, 2018 · Anyway, I did the setup of the Netgear device and it worked right away without much issues, except for the speed. usually at least once in the morning at about 830 and once about 600. Let start a new post for you in this forum and we'll see if we can trouble shoot your issue. Nov 15, 2023 · Thank you FURRYe38! Super helpful. I'd either downgrade your plan or switch to a modem/modem/router approved im having the same issues with the slow speed on the c7000v2 i tested it on my wired conection on xbox 160Mbps on ps4 140Mbps wireless 5g . Been through this many times with Comcast and I've configured many modems\routers over the years not a newbie to how this should Nov 19, 2023 · Recently we were told by our ISP (Spectrum) that our Internet speed has increased from 100MB to 300MB. Nov 29, 2023 · Hello, Recently we were told by our ISP (Spectrum) that our Internet speed has increased from 100MB to 300MB. Xfinity service - 1000mbps download/35 mbps upload plan The Nighthawk app under Wifi Analytics -> Home Testing shows the signal is coming in around 850 Mbps. I would disable any PC security temporarily while speed testing. 03. Is the switch in my computer Nov 15, 2023 · Thanks FURRYe38! We are on V1. Turn off router and computers. I purchased a Netgear C7000v2 Modem Router (AC1900) to replace my old router + modem setup. Once I go to wake up the PC or turn on the TV the modem cycles and then wipes my admin information. Be sure your using go May 12, 2020 · The modem will reboot and after a couple of minutes your PC should have internet access. I live in PA and use Xfinity(Comcast) as my provider with their fastest speed plan. Be sure there are no coax cable line splitters in the between the modem and ISP service box. Nov 29, 2023 · Hi swingtime! I actually answered your question- see the reply right above your most recent post. 1, the spec sheet for yours says docsis 3. 0 Nighthawk-AC1900 wifi cable modem router product C7000v2, firmware 1. Plug in and turn on modem. Jan 23, 2022 · (On the Nighthawk c7000v2 I previously had 15 devices connected to it on the 600Mbps plan but since my speed issues started I disconnected some devices I now have 11 devices connected which is the maximum devices connected on the 600Mbps according to xfinity but that doing that did not improve my speeds) Dec 26, 2024 · I currently have a C7000V2 which I have been using without issues for about 5 years or so. My internet is working ok today but the upstreal light is now amber. Do you have this card? I spoke with my ISP and they have scheduled a tech to test the line as they are seeing low frequency on the line. I previously had a different router/modem with the EX8000s, which was a rental from the ISP, and had no issues like this when using it. Mar 9, 2024 · the C7000 is only approved on the spectrums "up to 500mbps" plan. To see if you are getting the full Internet speed that you pay for from your ISP, test your Internet speed from your modem. Have the ISP check the signal and line quality UP to the modem. Oct 26, 2021 · Hi All, I have a 600mbps Internet only plan from Xfinity/Comcast. Every day it drops internet connection at about the same time. 01, and the gigabit plan from xfinity which features an upload speed up to 35 Mbps and 1000 down. I hope we don't have to replace it - that would be immensely frustrating as the whole point of buying it 4 years ago was future proofing. Killer has there own QoS × We are aware of an issue affecting Nighthawk CAX30 Cable Modem Routers that may have resulted in an interruption of internet service. When I'm downloading over ethernet/Wifi, the Dec 26, 2024 · I currently have a C7000V2 which I have been using without issues for about 5 years or so. Jan 19, 2022 · I have a AC1900 WiFI Model C7000V2 Combo Modem\Router and getting poor download\upload speeds Comcast is coming out this pm to "troubleshoot" the problem after of course going through the reset of router and signal refresh, checking Mac address is registered etc etc. It used to be fast with more than 80 MBPS on Wifi and 250 mbps when wired. I used Acrylic Wifi to see at the networks so I could manually Mar 12, 2019 · I don't think so no. However, if you use one of the products listed on the following table and it suddenly stopped I'm on 800mbps comcast internet plan, with Netgear c7000v2 modem router. Paying for 1 gig, used to get anywhere from 400-700 Mbps down depending on time of day, now I am getting 4-16 Mbps down. Oct 14, 2022 · You can run Internet speed tests to check the speed between your Internet service provider (ISP) and your modem, your router, and your client devices. It won't be seen on the NG side of things. I recently moved to PA from NJ this p Nov 7, 2023 · Has a power off for 1 minute then back ON with the ISP modem been performed? Be sure to restart your network in this sequence: Turn off and unplug modem. ISP deliver speed showed down-speed of 250-300 mBS when the Spectrum Tech checked the line going to my C7000V2. Not only did this not happen, but our upload speeds are now nonexistent when connected via a physical cable (upload speeds are fine via wifi, including on the same PC). Only have the Netgear AC1900 C7000 Version 2 Cable Modem Router. The issue has been occurring for several months which is as long as I had the configuration set up. First, I choose the Netgear Nov 26, 2019 · The cable was not all the way screwed in and that got the download speed up to the mid 40s from only about 4. Speedtest. Oct 26, 2021 · Thank you for your response. Nov 17, 2023 · I'm trying to connect a Netgear C7000v2 to Xfinity. 09; EX8000 1. I've BEEN using a C7000v2 with Xfinity for a while, but when I upgrade to the new speed I ran a speed test (WiFi) and get about +/- 260Mb. HOWEVER, they Hi swingtime! It is the "Prioritization Engine" - literally just turn it off and the issue is resolved. Aug 11, 2022 · I have the same issue as you "Slow download wifi speed on C7000v2". Hopefully Spectrum can give us something here. Maybe time to upgrade the C7000. Jul 6, 2024 · C7000V2 wifi speed issues - wired speeds just fine I'm setting up a new Nighthawk WiFi Cable Modem Router (Model 7000v2) on firmware V1. Firmware is latest V 1. However, I am not sure if this is a bug due to the firmware but recently I am running into this issue where I have to reset the router every 30 minutes to keep a good connection.
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