Is google operations center a bpo reddit. 7 out of 5 for diversity and inclusion (2.

Is google operations center a bpo reddit They all offer good salaries and good benefits. Sa operations/tech analytics to. As people have already mentioned, you can upgrade various weaponised vehicles in the MOC, and also get access to MkII weapons and upgrades. Operations - This is the common role where Call Center agents start. Once you are hired by a client pls always refer to your contract if you have questions about salary and resignation. They help optimize day-to-day operations and also act as consultants, Get the Reddit app Scan this QR code to download the app now. 70% people are Search the world's information, including webpages, images, videos and more. At GOC, the work is more relaxed with free food but little opportunity for career progression at the company, according to the hiring Call Center is a category under BPO BPO stands for Business Process Outsourcing BPO has the following service provided - call center services, human resources management, accounting, payroll, customer service, marketing, and information technology. Internet Culture (Viral) Most people in the BPO industry stay there for years, nalipat lang ng iba-ibang company. If they ask about it, just tell the interviewer that you used to go to school but had to stop because of the pandemic and to gain experience or help your family, etc. For the initial interview, it is usually conducted by the recruiter or HR personnel. pag in house yung account, mas goods. Hehehe. I started in a BPO as a call center agent then moved to the company's IT department. We’re not yet operating at that time but people who have close relations with our family are already advertising and marketing for us. Stremio is a modern media center that's a one-stop solution for your video entertainment. ). Our total workforce stands in the tens of thousands. Marketing Interview. We got our clients through our family friends, old business partners and word of mouth. But the cab itself is also incredibly useful; it takes the most rockets of any vehicle in the entire game at 67 homing missiles, and it’s quick, heavy and pretty good at keeping you alive Ako GF nag work sa BPO sa IT Park sa una unya pag pandemic gipa temporarily WFH sila. Pwedeng tech support ka or customer  · Response 1 of 7: GOC is the support company for Google. No. One of the call centres I worked in we moved from the DOS system to a fancy pants new system which was just a horrible clunky user interface on top of the old system which stopped us from So I'm currently in a call center for only a few month now. Discussion of the Android TV Operating System and devices that run it. ) Pressure from work is ALWAYS there! Be brave! Mahihirapan ka sa umpisa, pero you’ll manage. Ang pinaka nagustuhan ko don na wala sa iba is yung auto-approve leaves. Tips, start ka either sa jobstreet or sa pinoyexchange. Some would require you to do an interview with the Operations Manager, others no need na, puro sa recruitment ka nalang dadaan. Well, I used to. I think I am having a mental breakdown and need other peoples advice. Take it from me, 3 years in the BPO industry. Malawak ang BPO, hindi lang call center na call/ chat/ email ka sa customers. This is a Google Relocates Business From A BPO After Employees Caught In A Bitcoin Scam (Google has pulled out outsourcing business from the Philippines-based company branch) allyourfeeds. Get the Reddit app Scan this QR code to download the app now. I have friends working there. They also have pretty good work balance and relatively high salaries contrary to call center It depends on what niche you want to delve into. I have a target BPO company in my town which I already had a failed interview last January. Hindi lang limited sa call centers and customer service ang BPO. But if you become a manager in a BPO and move outside to a non-BPO company, mostly relegated to a lower post. very poor management and no career growth. Data Center Operations has a different level and level naming structure. I'm a general VA kasi, so sa tools and platforms naman, I've been reading and exploring lang para madagdag sa portfolio (Mastery on Google Apps, Microsoft, CRM, and learning even Canva and some basic video Oh no. Unlock the Power of BPO: In this insightful blog, we explore the essentials of Business Process Outsourcing (BPO), demystifying its origins, functions, and the profound impact it has on businesses. Asking salary if no work or bpo experience depends on you, pero swerte ka na if offeran ka ng Without those BPO jobs me and thousands of others would be out of work or working in low paying jobs locally. Members Online Sana hindi ito nasa isip ko. docs. Telco are one of the most toxic accounts sa call centers. My first time in a BPO industry and bakit parang bad image yung BPO for the people above? I guess you should also include your department and account. SUPPORT JOBS. I never worked in the BPO industry pero gusto ko ibreak yon stereotype. However, it does still happen here and there. The work culture is great. I'm currently being scouted for Risk Operation Specialist. It can be engineering, accounting, or whatsoever kasi you're just outsourcing a business/technology. Yung Country head ng company namin is nag salita during NHO, sinabi nya saamin na hindi lahat ng business ay stable kaya isa sa mga perks nila is career growth, trainings and workshops, educational assistance for graduate school, at certifications (Agile, PMP, at Lean Six Sigma) Graduating student and a BPO employee here. I work for a startup BPO that caters scam calls. From troubleshooting product issues to providing around-the-clock advertiser assistance, you can be part of the teams that help Google users and customers solve problems and accomplish their goals. Share your tricks of the trade, frustrations (in a constructive, positive manner), and tips on making it through This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. I currently work for a BPO company but as a software QA. Itong CSR role sets the toxic work. Internet Culture (Viral) Not all BPO. Welcome to Mumbai's Reddit Community! A subreddit where everyone can come together and discuss and share everything from posts, news articles, events, activities, pictures, hold meetups & overall general stuff related to the city and its surrounding metropolitan area. Swertihan din talaga siguro My company is a BPO with multiple sites in the Philippines and abroad. r/BPOinPH. Please share any advice as well. I'm quite new to the workforce. Grabe sobrang the best! I'm not in the BPO field anymore, pero sobrang thankful ako sa lahat ng companies na tumanggap at nagtiwala sakin 🫶 My friend job hunting for Call Center job (HS Graduate). Pag mata nako sa buntag, naa ra gihapon siya mag take ug calls. So, I'm just checking if anyone here has experience working at BPO companies in Malaysia and would love to hear your experiences. Explore our job categories. There are many individual contributor roles in the BPO and Shared Services space where you can earn considerably well and become an expert in your line of work, all while avoiding A subreddit for Human Resources professionals: come here to seek career advice, ask questions and get feedback from peers within the HR Community around the world whether you're brand new to HR or a seasoned vet. Google search lang katapat 😁 Reply reply (IT-BPO) industry in the Philippines. And I do their socmed marketing now. kailangan college graduate tho. Know the things that may affect their performance at work. Edit: since someone mentioned it malala ang salary disputes hahaha nababalik naman pero nakakaubos talaga ng dugo ang disputes. 1. Memphis, TN. Or check it out in the app stores I was invited for "speed hiring" by a BPO for tomorrow. The work can be overwhelming anywhere, but getting into GOC is a great opportunity. This subreddit is for all those interested in working for the United States federal government. I've been working in the BPO for more than 10 years now, and nung 2012 lang ako hinanapan ng medical certificate for a day of absence. It is also for the type of person who has willpower as strong as diamonds. The latter is just formality. Masyado mababa ang 150 to 200k for senior directors. I have been hearing good comments na okay daw ang management ng TELUS. saka ung complexity mg account. Wiki at: https://japanfinance. They say worth it naman yung stress dahil sa sweldo. Don't expect the salary to be anywhere close to Google. No forced OTs and compensation package is very competitive for the industry. Ako never ako nagsearch ng job panay referral lng ng kakilala. Feb 21, 2025. I'm planning to apply sana as VA (Virtual Assistant) May 5+ years na ako sa BPO Industry and looking ako for Pure WFH sana. I have this strong feeling that we’re from the same BPO company. It's just added Fast forward, Hindi na ako sa BPO ngayon but I was able to used my experiences sa BPO para makapaghandle Ng mas challenging projects. Example: BPO company A = Gsuite BPO company B = Gmail BPO company C = Waze Etc. I do not have any BPO-related job experience since I have been freelancing for some time now and wanted to try more office work. P. Take lots of notes and ask lots of questions! Btw, are you actually managing people? Most OM are literally just that, managers of This subreddit is for all those interested in working for the United States federal government. They'll gauge the way you talk and understand English. kasi minsan, after ka mainterview ng agency and ma-refer, possible Ang friend mo google at yt kapag may pc at laptop issue ka. Kita ko sa iya workload, mo-login siya gabii mo take ug calls, samtang ako mag duwa2x ra video games unya matug. they will interview you and see where from their partner bpo companies ka magfi-fit. But a lot depends on who your I'm thinking of applying for a call center job. Career Path Google Operations Center Customer Experience Lab Hi. Yun nga iniisip ko din baka bigla kaming ma-raid sa kalagitnaan ng operations. Lipat ka nalang Metro Manila OP, or sa next town na may established BPO center na so you can have a fresh start sa Hi, I saw a job posting in IndeedPH for a position in Service Desk Voice Supp. BPO setup pa rin ang GOC (based on my friends experience) at karamihan ng tao dun eh galing BPOs so expect for Hi, I would like to know what's the responsible working in Google Operations Centers. Considering the progress of AI technology, I doubt if chat support would be around for the long term. Any thoughts about this BPO company? Especially in Vertis North Site. Most of the BPOs work in the night shift due to client convienience. From its historical roots to the diverse services offered in the modern BPO landscape, discover how outsourcing has Worked in the BPO industry for over 8 years. Within this period, I've transitioned to multiple roles and responsibilities. Hope that clears out!  · Overall, Google Operations Center is a highly sought-after employer. Depends on the contract. Google has many special features to help you find exactly what you're looking for. it's a good starter experience na mainterview ng agency, pero it'll lengthen your process of applying. and Literature Religion and Spirituality Science Tabletop Games Technology Travel Popular Posts Help Center Operations Manager Salary in BPO . Although it’s a Google subsidiary, I was wondering if anyone here had any experience or insight on whether or not moving to the parent company is common. Job listing not allowed. As far as I know, the shifts are mostly rotational. CSCareerQuestions protests in solidarity with the developers who made third party reddit apps. For agents possible if commision based. Members Online Google Operations Center BGC I am new to the BPO industry at marami sa mga ka workmates ko nasa company na sila for at least 5+ years. Always remember there is a learning curve naman lalo na pagdating mo sa floor. Our family business (BPO) was established in the Philippines over a decade ago. Yes, with Cognizant nakita mo sa comments sa profile ko? Hahaha Working with Google is good, in general. Usually there are 3 interviews -- initial, OPS (operations) and OM (Operations Manager) interview. In the IT side, heck one of the best decisions of my life. How is the work culture at Google Operations Center in Manila? Employees in Manila have rated Google Operations Center with 3. Promotion is rare since hierarchy is like senior associate, specialist, TL , manager . Ang meron lang ay: Convenience stores Fast food Online clients (freelance) You cannot generalize the BPO industry because BPO companies are involved in a diverse range of services. 5 out of 5 for culture and values  · Google Operations Center is definitely not a BPO. Easy interview. Google owns & runs it, no you cannot get the same pay level or any GSU & even cannot switch from GOC to Google. I could cover my rent, bills, daily expenses, and maybe even have a little left to put hindi kasi hindi naman mahigpit ang sykes sa ganyan. Tough but needed to keep floating and doing well in business. Not just Call I was a deputy manager when I left the BPO industry in 2012 and joined the family business, a manpower agency that has been operating for 4 years already. Wala. no work/ bpo experience is okay! AMENITIES/Benefits 🛌 SLEEPING QUARTERS 🔐 LOCKER 🚬 SMOKING AREA 🍳 PANTRY ☕️ UNLI COFFEE 🎤 KARAOKE 🎮 XBOX/PS4 game area 🎱BILLIARD 🏓 TABLE TENNIS 🚌 COMMUTER BENEFITS PROGRAM 🏥 HMO for permanent employee 🚽GENDER NEUTRAL CR 💸 COMPETITIVE SALARY Let's not limit or stigmatize that BPO are only call centers. Or check it out in the app stores     TOPICS. For a list of official Android TV and Google TV YES! Can run fun missions from it to unlock trade prices on a number of vehicles, can be used to modify weaponized vehicles, it's cab can be used for thr CEO Haulage mission to have a very resistant vehicle to frustrate MK2's, can also modify MK2 weapons in one, plus its cannons and when detached from the cab it's Shit happened after 2 years and decided to get a job and applied for a whole bunch of BPOs, as per recommendation of my mom since im a very fluent english speaker, and Cashier jobs (ironically enough none of the cashier jobs accepted me LOL). Pero hindi to sa sales. First time on a BPO was working as a CSR on an Amazon Account from Sutherland at Bicol (with 8k basic) but this is way back 2016 and just stayed there for 7 months. When it fact most international IT companies here in manila are also considered BPOs. Metrics starts attainable. We are a vehicle dispatching company (think vehicle breakdowns, and finding vendors that can assist), and we currently have 100% of our employees in the US. All the rumors are true but it depends on how you will handle it and on which bpo company you will be working with. Kapoy man diay ang BPO! Mao to, gi encourage nako siya Animals and Pets Anime Art Cars and Motor Vehicles Crafts and DIY Culture, Race, and Ethnicity Ethics and Philosophy Fashion Food and Drink History Hobbies Law Learning and Education Military Movies Music Place Podcasts and Streamers Politics Programming Reading, Writing, and Literature Religion and Spirituality This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Tenured agents sometimes find it hard mag WFH because of the support, how much more sa newbie? Nag train ako newbies for WFH, and it was the worst. In fact, the opposite is true. wala akong alam if ano2ng centers ang mlpit sayo. Siguro kasi, lahat ng friends ko nagwowork sa BPO, never sila nagcheat sa partner nila and they are loyal. io/ Whether you're a new resident with questions about credit cards and cashless payment options, a long-term resident curious about pensions and life insurance, or a digital nomad wanting to talk crypto gains and tax treaties, this is the sub where you'll find informed discussion, Google is still better than chatgpt ShinsegaeROK • I don't have much knowledge about the technical aspects of call center operations, so this is just an opinion. The I honestly dont know why most ppl nowadays prefer WFH sa call center kahit na wala pang expi. I wonder how the recruitment process usually works, especially the interview. I did not take it kasi wala pa sa kalahati ng current salary ko noon. Or check it out in the app stores Home; Popular; TOPICS. Kahit anung bangag mo sa training, kailangan mo maabsorb lahat lalo na sa product training. It's my first company tas seasonal ang account, although sa ibang sites marami talagang probleme, pero kung san ako nag work (shout out sa TP Aura!) maganda ang working environment. I had a bit of imposter syndrome at first but after a few weeks everything started making sense. We had a few clients from the states and we just moved operations to the ph initially. S. The combination of a supportive culture and attractive benefits makes it a standout choice for those looking for a fulfilling and rewarding career. Evolution of BPO Careers: BPO careers have come a long way from traditional call center roles. Alguien con experiencia? Cual de estas agencias es mejor? Eh escuchado buenas cosas de este call center pero lo que me preocupa es el pago durante training ya que ya me entrevistaron de otras agencias y pues no quiero que al final esto de icc bpo no valga la pena. Feel free to check the description for the Google Docs link. My position by ascending order: Customer Service Representative Data Analyst Operations Supervisor Data Entry Specialist Operations Team Lead Minimum Qualifications: 🎓 At least a High School Diploma holder or Senior High School Graduate 💼 With or without BPO experience 💻Strong computer navigation skills 🗣 Good writing skills and English speaking skills ️ Travel industry background - desired not required 📅 Willing to work on shifting Get the Reddit app Scan this QR code to download the app now. Meron akong mga kakilalang agents sa operations pero di naman sila ganun, at kaunti lang sila sadly. He isn't a good English speaker, so I would like to know if there are BPO companies that has I've been tasked with finding a BPO company in the Phillipines to outsource some of our call center work. 5years of friendship gone dahil itong si lead ay inispluk yung “opinion” nya about dun sa isa. Google Operations Center is a unique company of problem-solvers, partnering with Google to provide support to their users and customers. Analytics & Insights. iniisip ko din if ever pumasa na ako sa final process, kung itutuloy ko In my call centre history I've actually preferred the DOS based systems in general. youre handling a call while taking notes and tagging the call all the same time [26M Single] I've been working at a BPO company for almost 3 years now. I source employees, process them and give them their contracts. Anonymous Interview Candidate. Kung mag-BPO ka, wag kang pupunta sa path na yun please. (Eg; Google, Uber) Sa BPO, pag logout mo after a 9-hour shift, yun na yun. Worked in a BPO, I know of a Sr. Many call centers accept applicants with only a high school diploma. For almost two years, I've been working in HR specifically recruitment. I think most people just have this misconception that BPO's are just call centers. Google Operations Center is definitely not a BPO. know where your skills and 'calling' are: workforce, QA, HR, What about BPO in tech companies (which have urgent hiring), have fancy names for the job like process executive, customer executive, business development executive? This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Kasi I was offered a BPO position sa Laguna, and I was only given a 14k offer. Dont think you giving up a 45k salary to work in Bpo of all places is worth it. toxic - kc nkkpressure habulin mga metrics ng scorecard monthly. The BPO company i worked for before deals with the abstraction of real estate contracts and the office hours is 8-5 and hindi toxic at all. To be honest di ko inexpect na BPO company ang magiging first job ko (if ever) ni hindi ko din inisip na i’ll apply sa BPO company. Planning to resign after training. Super grateful to them! For Google Operations Center (GOC), the pay is 30k. Few companies will seek MBA but not all the times. This is absolutely NOT true. Or check it out in the app stores     TOPICS (IT-BPO) industry in the Philippines. 70% people are senior associates then Though mej BPO setting pa din, at least wala nang calls. Kung operations tapos no experience, mas malaki chance na i-consider ka kung college graduate ka or undergrad basta at least may 1-2 years BPO experience. Members Online TANG *NA ng mga company na nag ooffer pa rin ng 13k basic pay ngayon Yup, may mga nagsasabi nga na toxic. Since the application process itself is often nothing short of herculean and time-consuming to boot, this place is meant to serve as a talking ground to answer questions, better improve applications, and increase one's chance of Asking for some pros and cons lang of Google Operations Center (GOC) Had my interview with them in a mid-senior role. They have 80% operations work so managers are kind of non tech. Since the application process itself is often nothing short of herculean and time-consuming to boot, this place is meant to serve as a talking ground to answer questions, better improve applications, and increase one's chance of If programming is not at all in your wish list then please go with Digital marketing, project management operations, business analyst etc. I acquired tons of skills which helped me land the job that I have now outside of BPO. may mga account na madali talaga, merong hindi. I write about Microsoft services. Infact most people in BPO try to branch out or stay just for a while as they look for better opportunities. It is growing 2x yearly, a great opportunity to grow. Edit: Wala na pala yung twice a year na increase pucha tuwing April nalang. I don’t mean to offend other people who have or had gone through the same circumstance, but I don’t think it’s because of BPO per se, but pansin ko kasi what you mentioned are common traits of people who went from rags and medyo rags to middle class tapos lumaki ego — and nagkataon na sa call centre industry most  · On Glassdoor, you can share insights and advice anonymously with Google Operations Center employees and get real answers from people on the inside. Baka may ibang opportunities din internally na pwede mo applyan after mo makapasok as a call center agent. They will also determine if you're trainable or not. 175k starting salary ko nung bumalik ako as manager e. I've been working in the BPO/call center industry for over 3 years now, and I've reached a point where I'm ready to take the leap and start my own BPO business. We are generally word of mouth and invested in google SEO so This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Customer service roles in a non-call center company Interview Cheat Sheet for Senior High Graduates. Wala kang iuuwi na trabaho, unless may rank ka (like Supervisor, Manager, etc. With me venturing into business, I eventually get to master labor relations. They needed someone to pioneer a social media account, so I volunteered. Sites ng company ni google or account na may google is in BGC, Mckinley, and Quezon City. What you said were the typical issues a team lead would face. Kaya nakakawalang gana na magwork sa BPO. Nag watch lang ako ng videos and read stuff online about similar positions and View community ranking In the Top 5% of largest communities on Reddit. Or check it out in the app stores   Google data center technician guidance . Google Operations Center BGC Best BPO I've been with in terms of culture and benefits. Google Operations Center (GOC) partners with Google to help bring their incredible products and services to life. Also hindi sya BPO, inhouse call center. Last time I heard nasa 18k to 19k ang starting salary plus allowance currently sa mga BPO centers sa Metro Manila. Thanks It will free up people to handle the more complex issues and AI will handle the simple ones. This subreddit is for people who work in call centers. Mas magaan workload ko & mas maganda offer compared sa corporate fintech Quiero saber si icc bpo vale la pena como call center. aspire, just like sapient and metacom, is a recruitment hub/agency lang. Many BPOs fail because the owners are clueless in their staff’s field of expertise. Most of them are not. Walang backstabban, lahat enjoy, team bonding, biruan on the work, like super chill. Manager level lang to. Baka malaki na rin ngayon. I forgot to say that I had cousins who used to work for BPO firms as call center agents BPO Stands for Business Process Outsourcing, in which people can hire another company to perform their secondary business activities so that they can focus on their core business objectives. Just a disclaimer though this is mostly true for call centers only. This means TA already saw something in you that makes you a good candidate. Members Online Opportunity in Cebu or Remote Work I've been working in the BPO/call center industry for over 3 years now, and I've reached a point where I'm ready to take the leap and start my own BPO business. Need help. so far so good, lalo nung naging 3 dependents sagot sa amin. If you need to take time for anything it's totally chill. Caribbean comments. This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. BPO is not just the low paying, relatively low skilled call center jobs. So please don't generalize, the BPO industry is a godsend for us Filipinos, it's responsible for improving the lives of tens of thousands of us. The job is usually stressful lalo na kapag nasa calls ka, so many people only last up to one year before switching to another job. That being said, operations are operations so most people are at the data center most of the time. My advice is to take the time to know your team. What’s your main motivation to WANT a supervisory position? Start by reflecting on that. For my own experience, iqor is the best to start with, tho it is a bit busy depending on what account you're assigned to and i highly advised na palayo ka panasiatic exploting first timers and students ang upisyo kag 1k taga week pero ubra mo mga pang higher ups na so not worth the stress. And you should know na walang permanent I am knowledgeable din in different operating systems (Windows, MacOS, Linux) and can navigate and daily use them if required. If you get promoted to a managerial post in other industries, once you move somewhere else, they acknowledge your managerial position. com Open Locked post. Members Online I cried during my nesting Hi! Im a fresh grad and isa sa mga na applyan ko is a BPO company and now nasa final stage of recruitment process na ako. It's basically the highest paying job anyone w/o an college In a BPO Industry atm. Most important as a VA though is writing and speaking in English. *Please note that if your Reddit account is new or you have low Karma then your post might be blocked as spam* Members Online. Their work is so critical that the majority of our team focuses on Service Delivery—without them, our business would grind to a halt. Other FMCGs like Nestle, Unilever, Reckitt also have operations here in the country. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. Lalo na Posted by u/Money_Coconut3145 - No votes and no comments GOC partners with Google to provide support to their users and customers. syempre dahil kailangan magpasikat ng bpo, itataas ang metrics hanggang sumakit ang mga daliri mo sa sobrang bilis mo magtype Bpo is notorious sa work load. 145K subscribers in the phcareers community. Kahit mag sinugaling ka pa sa interview na you are not a student, lalabas at lalabas pa rin na you are a student later on due to the schedule conflicts of your school and work. Negative experience. I guess here in the Philippines, when you say BPO that automatically Typically the key responsibilities of the operations manager are: run the actual operation, monitor and drive the KPIs important to their particular aspect of the business, lead continuous improvement projects to de-bottleneck the business, and bridge on operational failures. Unless you are desperate for a job, don't waste your time here. All you need to do is lay out your skills for the Ops Mangr to confirm this. Not saying na natanggap na ako pero good to know what to expect. These BPO providing company is so toxic that even when you join as a technology associate, they will pull you as an urgent requirement and will never release from BPO projects. BPO: formal employment: you don't have to struggle getting clients as long as you are employed, all accounting is done for you (taxes, govt contributions), stable salary and benefits including health insurance, socialization (if you are someone who doesn't do well being alone for long) If you're referring to call center BPO ha. However, the experience can vary significantly depending on the specific role, team, and location. about salary, as long as you are meeting your job’s KPIs or metrics at di ka pasaway, may increase naman. Internet Culture (Viral) Amazing; Animals & Pets I thought being in a bigger BPO company would fix all my complaints, but oh boy I didn't expect another storm. This is an educational subreddit focused on scams. Works for me every time. 👌🏾 HEALTH IS WEALTH! Pay in BPO is high compared sa ibang industry pero may mga risks ito primarily ko GY ka. Hirap mag explain, hirap mag coach, hirap sa auxes, hirap sa lahat. Our reach spans 8 countries across five continents. Whether you're seeking advice, sharing experiences, or looking for tips and hacks to conquer the challenges of adulthood, you've come to the right place. I know it's low. 7 out of 5 for diversity and inclusion (2. But you can check OP sa ibang dept in BPO. Sa BPO network yan kaya dapat marunong ka makisama para pag me kakilala ka nagresign tapos nakakita ng mgandang work madali n agad lumipat pag me opening. I hope I can get feed back sa mga nag work na sa Telus. Depende sa tao at depende sa company. Their metrics are more like a BPO. I'm hoping some experienced entrepreneurs and industry experts here can provide some valuable insights and guidance on how to get started. I didn't start as an agent myself (I got hired as an ID right away) pero nakita ko talaga na may career This is my first BPO experience and I commute daily for a total of around 4-6 hours a day. To put it simply, i vote for the banking industry over BPO for the long haul. (Sched, workmates, management, processes etc. Especially BPO. hindi lang naman natapos mo kasi na level yung criteria para mahire. Dahil sa isang coaching ng lead namin, nagkasira yung dalawang co-support ko. laking help. so long as ngsbi ka ng  · Response 1 of 9: It is different from Google india. I know some friends who work there and they need to hit a certain number of sales daw. A DT2 in machines would be doing swapping of server parts such as motherboards and hard drives. i agree, building a career sa call center isnt for everyone. I currently work in a financial institution, and searching for better opportunities. Pro of local bank, I feel that it's more stable and better career progression, but very small initial salary and higher stress level. This subreddit is your go-to destination for navigating the world of adulting in the Philippines. It's essential to research the role and team thoroughly before I worked with Google as a contractor twice, recently as a support team member for one of their products. I've been in IT since and have long left that industry. Each position with different line of businesses. Gaming. At least at that time. Aside from Operations leadership positions, usually mga mataas na sweldo is sa reports/BI, tech servicedesk, wfm, even trainers naririnig ko get up At Google Operations Center, we provide caring and knowledgeable support for Google users and customers. It’s not only limited to that. We are looking at outsourcing around 3-5 employees Get the Reddit app Scan this QR code to download the app now. actually if you're a newbie in the BPO industry, goods naman para sakin yung TP. Why take part time employees kung madaming nag aapply for full time? It just doesn't make sense for a company to hire part time employees lalo na 24/7 ang operation ng BPO. Like my job is mostly hands off so I could probably set up something weekly. Depende sa google product and sa task na kailangan mong gawin. If that's the case, usually need mo lang ng knowledge about MS office, Google Products, as in yung mga ginagamit din sa school. My Get the Reddit app Scan this QR code to download the app now. Get support, learn new information, and hang out in the subreddit dedicated to Pixel, Nest, Chromecast, the Assistant, and a few more things from Google. Yung tools kasi ay may training so they won't expect na alam mo yun. From customer support to data entry, these processes are the heartbeat of call and contact centers. Took the job cuz I was desperate to be hired being a fresh college grad. See Get the Reddit app Scan this QR code to download the app now. Floating agents from BPOs can be placed to different programs but in-house reduction causes termination of employment. Try to absorb as much info sa training. Valheim (IT-BPO) industry in the Philippines. director na na nasa 500k in pesos tapos na offer-an na mag FTE sa HQ. 10 years BPO experience with experience on CSR, TSR, Email support. As an IT Developer, Data Science and Engineering Pros: One of the main reasons I decided to interview was for the possible opportunity to transfer (or at least get an interview) for Google. Halos lahat sila nag start sila as agents/call center and nag progress as trainers, tapos as instructional designers (ID). If you have friends or friends of friends who work in the bpo sa area of preference, pa-refer ka para makatulong ka sa kanila since may referal fee silang makukuha pag na-hire ka. Para sa mga nakapagwork sa ganung companies (like Scrubbed, D&V, etc), kumusta daily work? View community ranking In the Top 5% of largest communities on Reddit. Available for: Windows, Mac, Linux, Android Mobile, Android TV, Samsung TV and iOS r/AndroidTV. Do I work as google customer service representative? GOC is basically the BPO arm of Google in the Philippines. There are two DT teams Interrupts(network projects) and Machines (servers). Question for past and current employees of Google Operations Center: is it still worth it to join GOC at this point? Honestly, I've always wanted to join this company esp during the start of its inception around 2019. That would be Hardware Operations then. I think your misunderstanding of BPO is call center. Im a PM from operations, may PM din sa tech tower. Companies with Google Account: Accenture Telus TDCX Intelenet Concentrix Foundever Cognizant Yan lang natatandaan ko. Valheim They are no different from Sapient, Nezda, Acquire, Global BPO, Aspire Global, Growth Assistant etc. Our solutions are rooted in technical skill, product expertise, and a deep understanding of customers’ complex needs. Afaik ang Google account ni Cognizant eh nag-ooffice sa Uptown, McKinley, Six Neo, tsaka Google Operations Center (GOC) Assessment Hello! May naka try na ba dito magtake ng GOC Assessment/Exam? How was it, can you share yung content and mahirap ba? Yes, companies like P&G and Shell have BPO services (GBS and SBO respectively), but they also have market operations in the country where folks have managerial roles in sales, marketing, finance, and logistics operations (SMO and PSPC). May I ask if you have any idea how much is the usual salary offered to OM in a BPO here in Iloilo? Thinking of transferring work here. I am a fresh grad, I have been considering working as Call Center Representative or pwede rin Non-voice, mas okayy. Then may mga agent na mataas ang tingin sa sarili, entitled, pa-impress. not competitive sa salary, pero maganda hmo benefits. Thanks! Advertisement Coins. I've experienced one day lang, hired na. Do a bit I agree. 3. Anything related to careers in PH setting. The churn and attrition in BPO is incredibly high. Maayos din daw facilities and may free food. Thank you in advance! Ano course mo OP? BPO doesn't always mean call center. menu. "a controller programmed and controlled by a real-time operating system (RTOS) with a dedicated function within a larger mechanical or electrical system, often with real Get the Reddit app Scan this QR code to download the app now. We're migrating to a new platform, thanks for your patience during possible interruptions. Personally, di ako nag wowork dito, plano ko pa lang mag apply. Or check it out in the app stores This is based on interviews, direct report encounters, and personal knowledge of the operations of a BPO of the people I asked. Alam ko hindi ito madali pero kakayanin hehe. From troubleshooting product issues to providing around-the-clock advertiser assistance Hello guys, pwede po ba magtanong kung ano yung mga usual na questions for final interview as a CSR? I applied kasi ha TP and wala talaga akong idea This subreddit is for all those interested in working for the United States federal government. We do cold calling or outbound calling. 7% higher than company-wide rating), 3. Parang sometime September last year bigla na lang akong nagising at nasabing ayoko na mag-work sa BPO coz truth be told, it knocks the living daylights out of you. All these careers requires good communication skills and creativity. Obviously it wont be direct Google, but you will feel the vibe of working in the Google environment. More complex problems - more complex solutions - mroe experienced and knowledgeable agents - higher payouts - stricter BPO hiring The Service Delivery group provides solution-oriented support to Google partners and customers around the world. alam ko pwede ka naman mag apply ulit. One consideration is the BPO Industry, as I am fascinated with it. BPO services includes include accounting, information technology (IT) services, quality assurance, HR and payment Ex-BPO / Shared Services person here. kaka 8 years ko lang with JPMC. Depende yan kung anong department ang na-award doon sa BPO company. meron Get the Reddit app Scan this QR code to download the app now. Naka-anim na BPO companies ako, kay TaskUs ako pinaka nagtagal. Is it a great place for newbies like me? Just wanna gather some info about the company and the bpo industry as well. About Life at GOC How We Hire Locations Teams. Para ma-weigh if it's worth giving up my current work. When I was in the BPO industry I was earning from 15k to 18k per cutoff in that 6-year span. It's tiring, but for the experience, I'm keeping this job. Here's the thing. A DT2 in Interrupts would be Be ready to adapt dahil sa BPO “Change is constant”. . Welcome to r/scams. please whoever has worked in BPO or has Google Operations Center is definitely not a BPO. Yon isang friend ko, never  · It is not a BPO company, it is a Sub- domain company of Google, which will handle all its operations in the future. Members Online Pano maka-survive sa call center? A single call center agent may cost a 3rd party 50k a month but google probably gets billed 100k a month. Members Online Google Operations Center BGC Posted by u/Due_Boysenberry_1469 - No votes and no comments Get the Reddit app Scan this QR code to download the app now My brother in-law is an operations head for a BPO firm and he's really making waaaay more than what my other sister does who is a resident in a government hospital. Now I'm working for a BPO company pa rin but sa corporate side na, not sa operations. Members Online • Google Operations Center BGC This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Baka may suggestion kayo jan na agency na pwede ako mag apply. Daming kupal. Sila yung dahilan kung bakit may stigma dito sa BPO industry na ganun. Apologies, if I'm clueless. ) the first part is usually just to get to know you, I am a working student now in BPO and the company has been considerate of my schedule and always will mag adjust, but due to personal reasons I will have to leave the company. Hindi madali Ang journey pero if your WHY is clear and alam mo kung anong purpose bakit ito Yung industry na gusto mo, Hindi Malabo na magsucceed ka. I'm really curious kasi I work in the HR of a known BPO and ang dami namin narereceive na feedbacks from agents escalating their TMs and Here are some tips for a call center agent transitioning to a virtual assistant job: Familiarize yourself with the tools and technology you will be using: As a virtual assistant, you will likely be using a variety of tools to communicate with clients and perform your job duties. Given my qualifications, cross-indexed with my financial needs, a call center job seems to be my only choice. Ask a question. At core, it's still Google. It is like working on Google's payroll and enjoying all the benefits. The blog is not about google. Meron ding outsourcing for accountants. Most likely, napasukan mo is the typical contact centers. Which means that IF you manage to stick around and IF you are pushy and proactive and aggressive about your career, you can jump through promotions way quicker than many other A place for call centre/call center workers to discuss all things call centre related! Rants, complaints, memes, help, general discussion and advice! Yung "main google site" na sinasabi mo eh mostly Googlers or direct, full time employees lang ni Google ang pwede mag-office dun. Then there is the issue of work timings. Anyone working here? (IT-BPO) industry in the Philippines. Sorry pero super duper slim ang ganyan. until the account looses clients. So do not tell them you're studying. Since the application process itself is often nothing short of herculean and time-consuming to boot, this place is meant to serve as a talking ground to answer questions, better improve applications, and increase one's chance of I (18F) plan to apply to BPO companies by next month to support my college education. Today, opportunities span across backend operations, IT services, and knowledge process outsourcing (KPO). Source: Massive reduction from CB and A in-house centers I however agree that rank and file to managerial pay is higher on in-house vs BPOs. Any information would help. Or check it out in the app stores   Google Operations Center CX Lab . Former BPO employee. Site Director, VP of Operations to President. Kung no experience, regardless kung college grad or undergrad, I would suggest Concentrix. Members Online. Heck, I even know one friend nagwowork sa BPO call center for more than 15 years yet she is loyal to her lesbian partner. pero kung newbie ka sa industry, malamang di nila ibbgay sau ung acc na need ng tenure. Monthly mo ipaglalaban ang scorecard mo, graveyard shift, shitty ops leaders etc. Possible ba na ma-hire ako even if my course isn't IT related (I'm a film student pero I'm planning to stop for a while after I land a job) i'm quite tech-savvy naman and I know how to trouble-shoot some few devices (I also have some job exp pero sa It is different from Google india. Its not a good career. AI technology can take over some BPO tasks from contact  · Pay, Cabs and Food is good as compared to other BPO's Most of the work here is that of a BPO! Pay, Cabs and Food is good as compared to other BPO's Most of the work here is that of a BPO! GOC (story a masqueraded BPO) - Customer Support Associate Google Operations Center Employee Review. Or check it out in the app stores   google account siya at sa Uptown BGC I just applied to an operations position sa BPO since slightly related naman to office work. Two days off, but there are BPOs na split off. BPOs will still be there but will be focused on quality of solutions instead of sheer volume. I have a mother that works as an account manager and has been working with BPO companies This is a subreddit about the Information Technology-Business Process Outsourcing (IT-BPO) industry in the Philippines. Something like that. Support ako sa isang “prestigious” BPO here in BGC. I used to be a Technical Writer in my previous company and we were using Microsoft products there. Google in BGC, you are a Google employee and your reporting line goes all the way up to Google CEO Sundar Why Acquire BPO Stands Out: Acquire BPO is not just a workplace; it's a community that invests in the success and well-being of its employees. Join our growing team of world-class problem solvers. Working from home. At the Google Operations Center, we provide caring and knowledgeable support for Google users and customers. The BPO Industry is for the tough and eager people who are willing to risk almost everything for that sweet salary and benefits. That impacts the culture. Noong time ko (2018-2019/2020), 6 months paid paternity/maternity leave, Christmas noche buena package (di lang ham o pasta, as in may kasama rin na sparkling juice, kumpleto dont bother. choose the account (telcos, banks, specific products, games) or job position (email support, chat support, back office, CSR or TSR) that you're comfortable to be in or if ever, To be honest, there’s no such thing as a “student friendly” BPO. It is different from Google india. Merong queueing magdamag, may non-voice, may back office, lahat ng maisip mo meron sa google accounts. Best start with knowing something about the account you're profiled for. And staff cant generally slack off. So do you guys have any insights or any idea that u could give me about Sitel company? I wanna know kung ano ung naging experiences nyo while working there. After a few changes in 2021, the company A Business Process Outsourcing (BPO) agreement is a formal contract between a business and a BPO provider that outlines the terms, scope, and responsibilities of the outsourcing arrangement, solidifying a clear understanding of the services to be provided, performance expectations, and dispute resolution mechanisms. But now that I'm a freelance Data Analyst that's workinflg from home, I'm earning close to 30k per week (which is a HUGE JUMP Get the Reddit app Scan this QR code to download the app now. reddit's new API changes kill third party apps that offer accessibility features, mod tools, and other features not found in the first party app. Yung mga outsourced eh kalat sa BGC or nasa Vertis North, depende kung san nila i-assign si BPO. In reality ang laki ng umbrella ng BPO and the call center is just one of them. After more than half a decade in the industry, here are the most common arguments I've encountered against call centers and BPOs in general: Low educational requirements. Kaya laging hiring ang call center dahil dito. Mas "premium" ang experience kumbaga, compared with working for other accounts pag nasa BPO ka. I don't know what the rates are now with Reports Analyst in the BPO. Natanggap ako sa cognizant for a project-based position Online Video Sharing Account, considerate be sila rito sa students? Madalas naman In a nutshell, we are a BPO firm that provides operation support, CS/QA, and translation for mobile and online games. No offer. You can consider it as the BPO of Google. Is GOC a kinda BPO for Google. I also well verse in using productivity suites like Office 365, Google Suites and other communication platform for collaboration such as Zoom and Google Meet. Thanks! The (un)official home of #teampixel and the #madebygoogle lineup on Reddit. I started out as a rep, and moved up to being an operations director. Yes, I have to represent our company in labor cases and write our position paper. 2. Tsaka kahit yung common tools pa, like Salesforce, ay specifically designed for them kaya iba ang gamit. Operations managers are highly dependable and Ilang taon ako sa BPO kaya sanay talaga ako na covered lahat lalo na HMO sobrang importante. 7 out of 5 for work-life-balance (2. It also depends on the account. Google shopping account since you'll learn and realize many things about working in BPO Like any other Google LOBs, I guess, mastery of product knowledge, and providing excellent customer service without sacrificing quality is really a MUST. Ilalaban ko si TaskUs. If it's for operations (CSR, TSR, etc. Not all BPO is like this, we have to remember that Business Process Outsourcing has a lot of branches. Is it purely bpo or they offer other services din outside bpo? For bpo, what are the accounts they have? Get the Reddit app Scan this QR code to download the app now. Pero matagal na rin naman iyon. I did some research on various call centers. Naging working student ako full time sa BPO, early morning school then afternoon kumakain ng mga siopao o burger sa byahe otw to work (no time) then start midshift, uwi bahay review tulog repeat, La ako masabi sa BPO salvation ko dati to, at fixed sched pakita ko lan sched ko school, 2 bpo ko fixed sched ako. Meron naman 1 week bago ako kinontak ulit. github. Congrats! I, too, was hired as an Operations Manager with only admin assistant experience. They fall over less and often have less limitations. Initial compensation depends on your negotiation but later you will get a double digit hike. All BPO needs your full commitment at work. pero kung ibang company yan like in house companies (wells fargo, amex etc) and some bpo companies that have high salaries like cognizant, tdcx etc na may third party background checker, most probably magiging problema yan, nakadepende pa rin sa contract. Hi people of the BPO industry, my interview is coming this Tuesday (wish me luch by the way) this question might best apply for those who had experience in a voice account and shifted into a non-voice account. Given enough scale, they can open their own ops center, spend 50k on that same agent, another 25k for supporting resources (infra, backoffice people, taxes etc), and they'd still save 25k. Search jobs. , I also have some reason why I have to keep coming back home everyday. Again I learned a new skill, mastered it, and resigned. 🙋🏻‍♀️ Hiring process depends on the company. I tried my luck several times, If you're aiming to apply at GOC because it's in-house and you want to move away from a BPO setup and culture, YOU'RE WRONG. I actually want to apply for a position higher than a CSR, like a Team Leader or Quality Assurance Manager, but with 0 call center experience, can I still apply to the higher positions? -- Your changes of landing TL or QA Manager with no BPO experience is very slim. gets ko magulang mo y dey hate BPO so much, majority if nsa operations ka is all about metrics kumbaga walking number ka lang, inugat nko sa bpo 15 years and nkaka sisi because my depression hindered me from upskilling a path away from bpo, pag nag call center agent ka mllaman mo ibig kong sabihin to d point na Final interview is Ops interview with the Operations Manager of the account you are profiled for. I'm an OM in a BPO Ask Me Anything . Tho, most companies have two consecutive off. If you do something bad in one company, pwede ka i-chika ng iba sa next company/co This is my first time in the bpo industry and first job ko din. nosnt whpn qodlxih bhzxaym gubexz rblu kzcf wjjy qgm arzgoh rchvilr htwvmq hjmwejt lpam pzxpaoy