Dell xps sound issues. On the property sheet, go to the Enhancements tab.

Dell xps sound issues As you must know the MaxxAudio setup is not good. I had similar problem with click sound but after updates it disappeared. 1. Most annoying however, are the audio issues. Dec 27, 2020 · Hi, It's been 2 months of using DELL XPS 9500, and today when I plugged the headphone I faced a disturbance in sound, later I checked then it was the same for the Laptop Speakers. Before I start, just wanted to give a few facts: - I have the most up to date realtek audio drivers - Waves audio and realtek are checked as ON for startup apps. So much so that I have to crank the volume all the way to 100 to hear audio decently. D. 1 Message. 66. No Audio Output Some users have experienced complete audio failure, where no sound is produced from the speakers or headphones. All audio IN is from the XPS desktop HDMI/DP/mDP out ports, then into the P2815Q. There is no sound heard from the device after you successfully update the audio driver to its most recent revision. I just want Jan 23, 2025 · Run the Windows Audio Troubleshooter which is found in this Microsoft Knowledge Base article, Fix sound problems. Oct 4, 2016 · 4. Jan 10, 2025 · You may experience an audio problem after upgrading the audio driver. I can tap on the touchpad but not click or hold down button. Resetting Windows. I found a very weird workaround that removes the delay: Aug 24, 2023 · Update Audio Drivers: Outdated or corrupted audio drivers can cause sound issues. Reply reply Sep 9, 2020 · Surprisingly, the sound with the native drivers was much better: the sound was louder, contained no crackling, and the volume didn't suddenly rise and lag the laptop (all of which were problems that I faced with with Realtek(R) Audio Drivers). Dec 18, 2022 · XPS 8950, S3222HN, sound issue. This should fix all issues, and will result in a fresh Windows laptop. Oct 29, 2018 · The Dell update program does NOT provide the latest RealTek audio driver for the 9575. if the audio driver is missing or outdated it can cause no sound problem. The sound glitches periodically. I have started to have issues with sound on my laptop - the microphone no longer works when using Teams etc and I have no audio when playing video clips and so on. If audio is not working on specific apps, you go to the Advanced tab and Nov 11, 2018 · For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address. On the Sound tab, select your primary audio device and click Properties. Since doing all of the above there are still a number of issues remaining that I do not believe are down to this specific laptop but general issues with the XPS 9570: To resolve the audio distortion or static noise issue, uninstall the Realtek Audio driver and then download and install the latest version of the Realtek audio driver. The 9510 is now back on the way to Dell. Nothing helped. The 9720 does not seem to do this. It is very irritating and the trackpad is barely usable despite only receiving the laptop 2 days ago. I also see some crashes of programs that worked well on my old PC, which was also a 64-bit Windows 10 machine. One of these will surely address any sound problems on your Dell XPS 13 2-in-1. First, navigate to "Device Manager," then scroll down and click "System Devices. Several owners reported that the fix for them was to have the audio port circuit board replaced. I have already gone through many question threads through Microsoft and other videos and have already done the beginning steps. In the Apps & features window, locate and select Realtek Audio Driver (Figure 1). Do to the advertisement I thought the Waves max pro would be just as well as the old THX tru studio not at all it was very disappointing . Run the exe installer, it will uninstall whatever WU did and install what Dell intended; including the Maxx audio configurator that allows you to switch between audio outputs ( also doable thru Win Aug 15, 2020 · XPS / Dell XPS 9360 Sound Issue; Start a Conversation. Jan 15, 2025 · To resolve the audio distortion or static noise issue, uninstall the Realtek Audio driver and then download and install the latest version of the Realtek audio driver. 9369. 1. - Bios is up to date and this has been verified by Dells support assist team multiple times, along with attempting to update drivers for ever component imaginable. Even though this feature was disabled, I think it causes issues. Around the 23rd of October, all of them started exhibiting the following issues: No sound from the device. if I adjust the volume icon or click an on-screen icon that is meant to make a sound, it can take around 5-10 seconds for the sound to be made. I have had these problems basically since the first week of having the computer. Do you have anyone who might be able to help us solve this issue. Or visit the Dell Product Support website and manually download the driver. Yep, also having Bluetooth issues with my Dell XPS 15 9520, primarily with my Bluetooth headset the sound get interrupted all the time and it's driving me nuts. Literally the first boot on Windows Setup, if you don't press anything the Windows setup voice says something about press to continue, accessibility blah blah. One way to fix this is by forcing the device to restore default driver settings. Rather interesting machine (mind you I have had probably 15 dells over the years) Windows 10. For reference, we have 5 XPS 13 9315 laptops, all purchased at the same time (we received them around September 18th). Reinstalling Maxx audio (and deleting it whatsoever) 3. So check to see if you have that update installed and if you do, manually set a System Restore point and uninstall that update. 5mm jack sounded processed with a lot of harsh high-end frequencies (compared to any other laptop or audio source for the same audio files), which I've realized is from Waves MaxxAudio, based on several past Apr 27, 2024 · Same issues with a brand new XPS 17 9730. We have literally tried almost everything it terms of software and hardware updates. Best I can manage so far is a weak surround sound with a strong stereo sound over powering thru Nov 28, 2020 · It might just be my machine but has anyone else with an XPS 17 discovered this. The audio frequently drops away, and as recording music is one of my two primary focuses, it's intolerable. 5. To fix my audio issue I went into System > Sound > Properties and then toggled the feature on and off. 1, A25" from Nov 24, 2022 on my Dell XPS 15 9520, but with either driver, I have to have Waves MaxxAudio running and "Audio Enhancements" enabled in order for any sound to work at all (built-in speakers or external). " Does anyone that owns a new XPS 16 notice the left speaker "rattle" at higher frequencies? There is likely better terminology for whatever it is, may be some resonance thing IDK. Aug 7, 2022 · Edit 4: So both 'In Windows surround sound decoding' and also bitstreaming Dolby and DTS encoded video have issues when using the Dell Dock WD19. My Dell XPS 15 9500 (<Private data removed from public view DELL-Admin>. This may take a while, but will include all Windows and Dell updates and drivers. * Download/save the latest Realtek Audio driver from your specific PC model's drivers page * Go to Control Panel * Go to Programs * Uninstall Realtek Audio driver * Install the saved Dell Realtek Audio driver * Restart the PC when done What are the common audio problems with the Dell XPS 15 9530 Users of the Dell XPS 15 9530 have reported several common audio problems, primarily affecting the overall audio experience. Using the method described above, the latest driver can be installed, and the issue with sound randomly dropping/going silent is fixed. Jul 23, 2022 · If you're facing sound issues in your system, please try uninstalling and reinstalling the drivers manually: 1) Right-click the Start button and select Device Manager 2) Expand the Audio inputs and outputs category to see available drivers. But it's filtering out a lot of audio that isn't noise. Dec 28, 2020 · I am having a bit of an issue with my new XPS 13 9310 and was wondering if you guys shared the same problem. Click on any other item in list such as display. Nov 24, 2021 · Just updating here, user San4santhosh from the other thread totally solved the issue, honestly I'm so relieved. Open the Run dialog (Windows key + R), type services. com This guide helps troubleshoot audio issues on Dell computers by checking default audio devices, running the Wi ndows Troubleshooter, updating audio drivers, and using SupportAssist for diagnostics. Type sound in search box to go to sound settings. Hi, I am using S3222HN and XPS 8950. USB-C disconnecting USB-C is a great upgrade in the new Dell XPS 13 but it has an issue with intermittently cutting out. Check Disable all enhancements. Updating drivers didn't help. By reducing the Wi-Fi output to 75%, it stops this happening. dll to see what happens. An outdated or missing audio driver can cause issues with the device’s audio. I just want to run Linux My brand new Dell XPS 15 9520 arrived a few days ago, and I haven't been able to get acceptable audio with it at any point. Aug 18, 2023 · VIDEOS OF ISSUE ATTACHED BELOW IN COMPARISON WITH NORMAL MONITOR SPEAKERS. The sound pops at random times during audio instances, also when scrolling through videos, or when changing the volume Oct 4, 2023 · The problem might stem from multiple causes, and Realtek speakers are known to encounter sound problems, especially with audio drivers. I have a friend May 25, 2024 · I have recently had an issue with my XPS 13 Plus regarding its speakers. Visit the Dell support website and download the latest audio drivers for your XPS 15 9520 model. Nov 23, 2022 · I'd be grateful for some advice or help, please. Static, white Apr 2, 2019 · A recent Windows update caused audio problems on some PCs. Playback sound is intermittent. Sep 15, 2022 · Recently I can only hear audio if I plug headphones into the PC, there is no sound via the speakers. Unsolved. The chat support was fairly useless. This is for the Dell Soundbar or any powered external speakers. Dec 5, 2019 · XPS 8930, sound issues , EDITED, Finally fixed for 5. Static, white Jun 3, 2019 · @Kercha this is a common problem that we encounter when customer use DAWs like Ableton and it not an issue with the audio drivers. May 26, 2021 · In any event, for the time being, I have renamed MaxxAudioRender. msc, and Mar 28, 2023 · Experiencing the same issues described above with my XPS 15 9520; I primarily use MS Teams; sometimes, audio comes back after a few seconds, but in most cases, audio remains broken; stopping and restarting the windows audio service helps in some cases and only for a limited amount of time, and other times, audio seems to recover by itself as a Sep 29, 2023 · XPS 15 9520, audio stops I recently bought a Dell 15 9520, with the 3050ti, 16gb ram, i7 10th gen, etc. Dell are aware and have a workaround until a patch is released. My main problem right now is that it seems like the audio driver is applying some filtering to filter out noise. I tried that 6. Long story short, after CPU and GPU undervolting this is by far the best laptop I have ever had and much better than MSI Prestige 15 that I used before. Can I buy a Dell, in the UK, without having to pay extra for Microsoft Windows. dll to MaxxAudioRenderbak. Since I got my XPS 15 not long ago I've been having many audio issues. Sep 24, 2022 · Since getting the XPS Plus I've had no end of sound issues. Oct 1, 2024 · A compatibility issue exists between the current audio driver and a Windows update. I first noticed that my external headphones/speakers using the 3. 1, A25 or later of the Realtek High Definition Audio Driver. Low or no sound or audio during playback. Jan 17, 2022 · Hi, I have a problem with the sound of my Dell XPS 17 (9710) hooked up to a WD19TB and then to a generic 4K TV through HDMI cable. Click Apply, OK. May 21, 2014 · Got this xps 13 9333 I7-4650u windows 7 home from the dell outlet store yesterday and have had problems with the sound pretty much from the start. Follow these steps to identify and resolve common audio problems. The replacement update MS released only fixed the performance issues, but didn't fix the audio issues caused by that original update. Stuttering, jarring, distorted, crackling, or choppy audio. I'm wondering if it's connected to the first issue, because restarting windows audio in services also fixes this problem temporarily. ) May 25, 2022 · Hi, I have a similar problem. Dell XPS 9360 Sound Issue. After making a few changes in the maxxaudio app, the sound doesn't work correctly anymore. Noticing that the 9530 has an audio issue where there seems to be no equalizer and YouTube videos can range from barely audible to super loud. But now I have problems with the touchpad buttons not working anymore. Mar 15, 2012 · I'm sorry to repost what seems to have been a very similar issue in other threads, but they all seem to get resolved in ways that do not relate to my apparent problem. Feb 6, 2021 · I was reading your thread from 2013 re: sound shutdowns. I turned the toggle for this setting off but the problem persisted. Recently, presumably due to an update, the speakers have become a lot quieter. I haven't had this issue before and everything was working perfectly right up until my warranty expired. Disabling SpeedStep, Turbo Boost, and C states appeared to somewhat stabilized the system. In order for the system to work correctly firstly you need to have the correct audio driver installed for the system, not the one that you are trying to force the system to install. Scanned RAM for issues; Turned on high performance mode in power settings; Installed speed fan to test heat levels Feb 10, 2017 · Dell XPS 15 9560 - Audio issues I have a Dell XPS 15 9560 (the one with 32 GB RAM) and I did a clean Windows 10 install yesterday. Oct 17, 2023 · Can I buy a Dell, in the UK, without having to pay extra for Microsoft Windows. . Now, the logitech center console just turns itself off. I noticed the crackling sound goes away once I have the sound settings window open (see attached picture). I can go to the volume control and adjust that and hear the system sounds fine, however, if I open a youtube video I get no sound but th Mar 12, 2024 · Go to 'System' -> 'Sound' -> 'Properties' (or Speakers, Intel Smart Sound Technology for MIPI SoundWire Audio etc) and you should see an option for 'Enhance Audio'. Nov 19, 2024 · Go to Settings > System > Sound. Mar 28, 2023 · Same issue as the other threads, for record, the sound cuts out when another application or the system plays a sound. On the property sheet, go to the Enhancements tab. There are no bangs or marks in the device manager application. I had to do this for both speakers and headphones separately. You must select correct device plug-in from a pop-up with selection. I feel like I am literally just settling with a substandard device. Go on the Dell site and download the high def Realtek audio drivers. 2. So, I bought a brand new XPS 9520 laptop for about 2K euros. Dec 2, 2018 · XPS / Dell xps 13 9365 sound issue; Start a Conversation. Aug 17, 2019 · All I get are pops, clicks and sometime the sound will literally slow down and resume to popping and clicking. You may experience an audio problem after upgrading the audio driver. Follow our guide for common sound problems, such as low volume, distorted audio, and missing devices. At first when setting up windows I noticed no sou Hey, I just did a clean install of Windows 11 on my laptop, and the speakers sound terrible! On Windows 10 this was fixed with the: Realtek-Audio-Driver_328JD_WIN_10. Recently, I bought my XPS 15 7590 and I got it delivered two days ago. TL;DR : Dell WD19 has issues with surround sound (Bitstreaming, Windows Surround Sound decoding). Static, white Nov 8, 2022 · In this video, I demonstrate how to troubleshoot and correct audio issues and sound issues on a Dell XPS 17 laptop. Change to Enable Audio * Press F10 to Save and Exit * Allow Windows to boot * Open Device Manager * Open Sound, video and game It will come up with a little message on screen saying your microphone and/or speaker is in use by another application. See full list on windowscentral. But NOT for headphone usage. I have checked and installed the latest Dell updates; I've run the Windows 11 troubleshooter; and I've checked the MaxxAudioPro settings, and I've tried uninstalling and reinstalling the audio driver, to no avail. I discovered that if you disable the SoundWire device that has the yellow triangle on it, then re-enable it the sound or mic comes back, depending on which one was not working, at least for a time. no false clicks from touchpad and BT works perfectly audio/data! Jun 26, 2023 · Well, the computer Gods do not like me as my Teams audio issue exists on the XPS, same exact issue I saw on the Precision 5570. So I have a dell xps 15 7590 and pretty sure anyone with any XPS is having the same issue with their audio. Restart Audio Services: Sometimes, restarting the Windows Audio services can resolve sound problems. I have tried disabling HID-compliant pen + installed new Dell updates as others have suggested but the problem persists. Oct 27, 2016 · Hello. We begin with volume and settings, then use the Windows Audio Troubleshooter and then update drivers. It's very noticeable in games and youtube videos. I was running into an issue where connecting a device to my audio jack on my XPS 15 9500 wasn't automatically switching the input over, a Mar 4, 2024 · Update or reinstall XPS 13 audio drivers and BIOS drivers. I canceled the installation of the new update and kept the native drivers. 8248 that came installed on the XPS. Dell recommends that the Xps 13 audio drivers and BIOS be updated, because new updates may contain new features that keep the system software of your PC current and compatible with other hardware and software. Hey. So far, I have my sound back and no problems. johnptd. I've given up, Dell has become a husk of its former self, more interested in screwing over customers than its reputation. 152_A03. So the issues were the headphones weren't being recognized when plugged in or the headphones and speakers were a single device rather than separate device output. 380 Posts. The troubleshooting techniques in this vi Hi Dell community. (For example: Music, and Videos. While you can download Dell apps to control things like thermals and charging, this can also be done in the BIOS. Turns out my issue was related to the "Enhance audio" feature. 0. Granted that the laptop's now on older sound drivers, I wouldn't be surprised. If the issue persists follow these steps. Click Uninstall. Jan 7, 2022 · Delayed sound without headphones, i. See the Recent Issues FAQ. Figure. My drivers are all up to date through Dell's official update tool, but it seems that this is still a result of bad drivers. Additionally, the standard audio functionality is not working. Probably not the best way to resolve a problem, but it is a lot less annoying now. Audio troubleshooting found no issues; Removed and reinstalled Realtek audio drivers; Uninstalled Waves Maxx; Cloned NVMe drive to a new SSD to see if it was the drive. See if that helps If you are experiencing any of the following sound or audio playback symptoms on your Dell computer, follow the steps in this article to troubleshoot and resolve the sound or audio playback issue. Aug 30, 2020 · I see a fair amount of freezes where the cursor stops moving for several seconds. ) Jul 8, 2018 · We can see on page 15 that the P2815Q has the Audio Out port. Here are the key issues: 1. This system had another issue with waking up from sleep mode. If you are experiencing any of the following sound or audio playback symptoms on your Dell computer, follow the steps in this article to troubleshoot and resolve the sound or audio playback issue. ) Dec 24, 2020 · New XPS 17 9700 laptop was purchased for $3500 USD (3097 CHF in Switzerland) 1. 2. 5. Nov 5, 2020 · I wanted to start a new thread, because I am very sure that the issue is a software/driver issue and can be solved, but it means that Dell should take care of it. However, no sound is heard when playing any media. So to fix this issue, this article will be covering various solutions that can be used to troubleshoot Dell XPS 15 audio not working on Windows devices. December 2nd, 2018 23:00. 1 driver version, as well as the more recent driver version "6. However the sound quality, let's be real, isn't that great Jan 12, 2017 · Troubleshooting audio on the Dell XPS 13 2-in-1 Troubleshooting audio issues, like many such problems is a process of elimination. If you bought a used XPS without support warranty, you may want to look into the Realtek audio driver and audio interface application such as Dell Audio, MaxxAudio Pro, Waves Maxx Audio. &nbsp; You wi Feb 23, 2025 · Hey all, Got two questions about the Waves Maxx Audio app. Dell XPS 15 9530 audio issues I just got this laptop and had an older XPS from 2017 prior. These are the steps I took to fix most (the worst) of the audio output quality issues on my XPS 9520 (audio will still degrade when a Bluetooth microphone is connected due to an old protocol being used) without the major drawbacks of other workarounds (like installing generic/custom Realtek drivers resulting in clean 3. Uninstall the Realtek audio driver: Right-click Start and select Apps & features. 5" output but totally Turns out my issue was related to the "Enhance audio" feature. Overall she is very happy with her laptop, had an update issue that seems to have resolved but one ongoing issue she seems to be having is with its audio playback. Doing so fixed the audio, except for one last issue with my audio being delayed by about 1/2 - 1 second. Moreover, I have tried reinstalling Realtek audio drivers again and now my sound devices are not even visible in the device manager. J. EXE Go to Windows Update and update all. Jul 6, 2020 · The problem seems to be faulty RealTek HD audio driver version 6. August 15th, 2020 11:00. Feb 22, 2024 · Table 2: Ports on the Dell XPS 16 9640 Description Values; Audio ports: One Headphone or Microphone Combo Jack port (3. It's not maxxaudio or the realtek drivers, the issue happens if you've ever connected to an external monitor/wireless display through windows. 5 mm) Video ports: Via Thunderbolt 4 (USB Type-C) ports May 30, 2020 · Happens when I am navigating with 1 finger as well as scrolling with 2. It's a problem with the 9550. Dec 7, 2022 · I can get sound to stay working on my windows 11 Dell XPS 15 9520. a new 9710 arrived today (same specs as 9510, i7/32G/1T/QHD but 3060 card) So long everything works well, and this one is pretty silent. 6 Disable audio enhancements. May 27, 2023 · 2. Instructions for each step are detailed in the Microsoft Fix sound problems article by selecting the topic headers from the drop-down menu. I got my XPS a few days ago. Jul 1, 2022 · This happens when Windows Update installs the ISST (Intel Smart Sound Technology) BEFORE the Realtek Audio driver. And I have tried every solution pos Aug 17, 2024 · After moving to the new XPS 8960, I will intermittently lose sound completely and then randomly it will come back up again. Jul 22, 2024 · Change to Disable Audio * Press F10 to Save and Exit * Allow Windows to boot * Restart Windows and as soon as you see black boot screens tap F2 to enter the BIOS setup * Go to Advanced * Find Enable Audio setting. May 28, 2023 · If you just bought an XPS 8950/8960, click on Get help now for live chat with Dell Support. Mar 17, 2019 · The latest version from Dell removes the Intel Graphics Control Panel and seems to introduce much of the saturation issues; A manual reinstall of Edge using DCIM and SFC. Static, white Jan 2, 2021 · Hi, I have a dell xps 15 9500. I open a YouTube video, for example, and it takes like 30 seconds for the video to start. dengchaofan. I downloaded version RealTek HD Audio R282 driver pack from RealTek, unplugged my Ethernet cable, uninstalled the existing drivers in device manager (with delete checked), installed the down-level drivers which now show up as version 6. Apr 15, 2023 · However, I have had 3 9520's all with the same problem and none of my other computers have this problem including my 2019 xps 15 7590. Furthermore, when someone speaks in a call, it cuts the audio (like music) I have playing in the background. I had some static cracking noise when listening to music with my headphones before; it seems to be gone now after the reinstall (probably because my XPS is now using the default audio drivers). It came with 2 HUGE SOUND ISSUES with freshly installed Windows 11. I am having the crackling sound with an application SDR Console. Nov 26, 2023 · Dell XPS sound issue Hello, my Dell laptop experienced a crash, and upon restarting, it produces unusual sounds like this. Fixed this exact issue yesterday after losing sound with windows updates. ) produces no sound from the laptop speakers, nor via the headphone jack, nor via the Dell Thunderbolt Dock (WD19TB). There are 2 main issues with sound with the Dell XPS 15 9500: Issue 1: If you open the MaxxAudioPro app from the Start menu to adjust the sound settings, all of a sudden when you change a setting, the speakers start loudly hissing and crackling (if playing something, but the audio is indistinguishable from the hissing, just sounds like hissing). My audio card is the Universal Audio Apollo Twin Duo. Resolution This issue is resolved by installing version 6. e. Jan 27, 2025 · How to troubleshoot and resolve no sound or audio playback issues on your Dell computer. 5 months ago, and there is a major sound driver issue which has still not been resolved, new buyers and potential buyers please be aware of this. 4320. Apr 21, 2020 · Disabled all other sound and video entries in device manager. What can I do to fix Dell XPS 15 speakers not working? 1 For reference, I am also seeing the exact same issues with both sound/audio and the delay in restarting. I couldn't hear any sound, so i have to restart my laptop to get back sound. Oct 16, 2022 · I also feel like the audio quality has decreased, but I don't know this for sure. 235. I have a XPS 15 7590 brand sparking' new. Scroll down to XPS 9350 & 9550, Issue 2. Click More sound settings. All volume control is done via the XPS desktop operating system. Jan 5, 2022 · Dell XPS 9130 sound issues About a month ago my computer updated the audio driver, and ever since the sound has been lagging. I am not sure what to do with this problem. 0. Initially, I was having garbled audio, but found the posts that recommended trashing the MaxxAudio Pro by Waves services on the XPS. I have a DELL XPS Laptop 64bit running windows 7 professional, that is showing the "red x of death" over the speaker at lower right, and I cannot seem to get sound back on my system. In the taskbar, I can't choose the device that allows me to Oct 15, 2018 · I purchased my dell xps 9575 laptop month ago and after a week sound issues stated. I'm pretty sure now the problems have to do with the dock's firmware. Switch this off and hopefully, your internal speakers will work again. 8186 Hey I bought my "friend" an XPS 13 9305 as a christmas gift last year, as she desperately needed new laptop for med school. Over using it for the past month, I recently came across a issue regarding the volume. The P2815Q itself does NOT have volume control. 1 surround Just got my 8930 set up to replace my old 8300 . These are common hardware issues of XPS 9500/9510/9520/9530, and those issues HAVE BEEN IGNORED FOR YEARS BY DELL. 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